HubSpot Product & Services Catalog (2022)

    • Free Tools
    • Marketing Hub
    • Sales Hub
    • Service Hub
    • CMS Hub
    • Operations Hub
  • FAQs
    • Onboarding Services
    • Customer Training
    • Migration Services
    • Strategic Consulting Services
    • Technical Consulting Services

Free Tools

HubSpot offers a collection of free tools as part of its CRM platform. These tools include “lite” versions of select features in our paid products as well as our free CRM functionality, which serves as the underlying database that powers each HubSpot product. You’ll get incredible insight into every contact so you can build deeper relationships with your buyers at scale. HubSpot’s free tools are available as a single free edition, and they’re also included in every edition of our paid products.

Free Tools

Free

Contact management

Build views and run automated actions to easily manage your contacts and data.

Contact website activity

Get insight into what a contact is doing on your website. See page views, form submissions, sales activity, and more, all in one place.

Companies

Store records for every company in your database. View all your company details and communications in a single place.

Deals

Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.

Tasks & activities

Store, track, manage, and report on the tasks and activities that make up your relationships with customers.

Company insights

See useful insights about companies in your database — so your sales team can spend more time selling and less time digging, and your operations team can spend less time on manual enrichment and third-party data consolidation.

Not all companies are supported.

Gmail, Outlook, and Microsoft Exchange integrations

Connect HubSpot to your Gmail, Outlook, or Microsoft Exchange inbox to send emails from your HubSpot account, and access dozens of other useful, time-saving tools.

Support for select versions of Outlook. Gmail integration involves connection with other Google Workspace tools. Microsoft Exchange support requires an on-premise server running Exchange 2010 SP2 or above, and is for personal connected inboxes only.

App Marketplace integrations

Explore the HubSpot App Marketplace and connect your HubSpot account to hundreds of popular business apps through third-party built integrations.

Custom support form fields

Add custom fields to your support forms to gather the right information for your team, and generate tickets.

Ticketing

Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.

Prospects

Use the prospects tool to see which companies are visiting your site, and see any available insights about them, too.

Forms

Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.

Includes HubSpot branding.

Form automation

Send automated emails after pop-up and embedded form submissions to start nurturing leads.

1 automated email per form.

Email automation

Segment and personalize your marketing with automated email nurturing.

1 automated action.

Ad management

Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.

Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.

Limited to two connected accounts across any supported network. Website audience creation only.

Ad retargeting

Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn.

Includes all available ad types and website retargeting. Requires native accounts and ad purchases through each individual ad network.

Shared inbox

Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.

Limited to 1 inbox.

Mobile inbox

Access your shared inbox in the HubSpot mobile app. Stay productive on the go with the tools you need to collaborate and provide support efficiently.

Limited to 1 inbox.

Reporting dashboard

Get data on your marketing, sales, and customer service performance. Use the data to know how you're doing and where to improve.

Up to 3 dashboards, each with 10 reports per dashboard.

Email tracking & notifications

Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.

Limited to 200 notifications per month.

Email templates

Save and reuse your most helpful emails. Share them with your team for faster and more consistent communication.

Up to 5 email templates per account. Able to view and use only the first five templates that were created.

Canned snippets

Create a bank of reusable answers for frequently asked questions that you can quickly add to live chats or emails to save time and help customers faster.

Up to 5 snippets per account.

Documents

Build a library of resources and collateral that you can easily share with contacts. Get insight into when and where they are most engaged.

Up to 5 documents per account. Includes HubSpot branding.

Meeting scheduling

Share a link with contacts that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.

Maximum of 1 personal meeting link. Includes HubSpot branding.

Conversational bots

Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.

Limited to ticket creation, lead qualification, and meeting booking bots, with no custom branching logic.

Live chat

Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.

Includes HubSpot branding.

Channel switching

Allow live chat agents to switch their communication channel with customers from live chat or Facebook Messenger to email, while still keeping the conversation open and on the same thread.

Team email

Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.

Deal pipeline

Keep track of deals and predict future revenue based on how likely they are to close.

1 deal pipeline per account.

Landing pages

Create responsive landing pages built to convert using our drag-and-drop editor.

Up to 20 landing pages. Simple templates only. Includes HubSpot branding.

Email marketing

Send bulk emails that are tested and optimized for different devices. Create better emails with a drag and drop editor and personalization tokens.

2000 email sends per calendar month, with HubSpot branding.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.

Up to 5 active lists and 1,000 static lists. List segmentation criteria limited to form submission data, contact property information, and marketing email activity.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Send and receive simple messages and quick replies.

Custom properties

Associate specific data points with contacts, companies, and deals.

10 custom properties in total.

Customizable quotes

Create and share polished quotes in just a few clicks. Customize quote templates to match the look and feel of your brand.

Does not include product library, eSignature, or payments integrations.

HubSpot mobile app

Work and sell from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Data sync

Automatically sync data two ways between HubSpot and dozens of popular third-party apps. Only available for select HubSpot-built integrations.

Historical sync

Sync your existing data to HubSpot right away, and pass updates between connected third-party apps as they occur.

Default field mappings

Connect matching information from connected third-party apps to HubSpot using HubSpot's standard fields.

Email reply tracking

Track which contacts responded to each email sent through the HubSpot email tool. Use that data in reporting, lists, automation (for Professional and Enterprise paid editions only), and view it on the contact timeline.

Email health reporting

Use email health data to keep track of your email sending reputation and determine if you’re on track, if you can improve, or if you need to take action.

Does not include data-based recommendations

Marketing events object

Store, track, and manage marketing event data from the API or an event integration.

1-to1 email

Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.

Includes HubSpot branding.

User management

Add new users, or deactivate or remove existing users from your HubSpot account.

Custom user permissions

Set and edit the level of access for each new or existing user. Control what tools they can use and whether they can view, edit, or communicate with different object records. Manage access to select CRM activities to establish operating boundaries. At any time, export and view all users and their permissions.

Slack integration

Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.

Drag-and-drop editor

Easily create, edit, and publish pages across your website and blog using a visual drag-and-drop editor that requires no custom code to use.

Mobile optimization

Create content that looks good on multiple device types, and see it before it goes out.

Blog

Create search engine optimized content for your blog based on best practices.

One blog on the same subdomain as your website. Up to 100 blog posts, 20 authors, and 50 tags. Includes HubSpot branding.

Standard SSL certificate

Secure your content and lead data with standard SSL on all HubSpot-hosted content. It gives your visitors peace of mind, and can also increase visibility in search results.

Website pages

Create responsive website pages with built-in assets and editors, or work with developers to create custom pages that still keep editing simple.

Up to 25 website pages. Does not include dynamic content. Includes HubSpot branding.

Design manager

Build custom templates and styles. Create custom JavaScript, HTML, HubL, and CSS assets right where the pages are published.

Connect a custom domain

Use your own domain to gain search authority. Host landing pages, blogs, and website pages on HubSpot by connecting your domain via the domain manager.

Subdomain and country code top-level domain availability

Connect your HubSpot account to a subdomain and/or country code top-level domain of a single brand's URL to host landing pages, blog posts, and other content you create inside your account.

1 subdomain and 1 country code top-level domain on 1 root domain.

Content delivery network (CDN)

All hosted content is backed by a leading CDN so your content is delivered quickly and with less latency around the globe.

Built-in AMP (Accelerated Mobile Pages) support for blogs

Get built-in Google AMP support for all blog content to help ensure a good mobile experience and SEO.

Website themes

Pick a theme to easily change the look and feel of your entire site globally, out-of-the-box. Developers can design a theme folder of pre-built modules, styles, and layouts to keep your website consistent at all times.

Local website development

Develop on HubSpot using the tools, technologies, and workflows you prefer. Use tools like GitHub or popular front-end frameworks to handle version control.

Advanced menus

Update your site’s navigation in one central place to implement changes across your entire site.

Applies to website pages and blog posts. Does not include landing pages.

Multi-language content creation

In-language variants of a specific page will automatically be associated together, making your content easier to manage as you scale.

Create multi-language versions of website pages and blog posts. Does not include landing pages.

Site export

Export an HTML file of all your pages and web assets.

Blog import

Quickly bring over blog content from a different platform into HubSpot.

Blog export

Export a CSV file of all your blog posts.

Website traffic analytics

See how your content is performing with detailed filters like bounce rate, average time on page, and more.

Standard web analytics dashboard.

Web application firewall (WAF)

HubSpot leverages an enterprise-class web application firewall to detect any potential attacks before they pose a threat to your site.

Premium hosting

Host your website on a fully managed and optimized infrastructure that scales with your business. No additional fees or extra charges based on usage.

Website structure import

Import the URL slug, title, and meta description for each of your external pages into HubSpot.

App and asset marketplace

Extend the look and functionality of your website by installing any of the thousands of themes, templates, modules, and apps in our marketplace.

Compatible apps and themes.

24/7 security monitoring & threat detection

Defend against attacks and keep your CMS-hosted website, blogs, and landing pages safe with the built-in CDN and HubSpot's security team.

Custom domain security settings

Allow your IT teams to manage the security of your HubSpot-hosted content, dictating how external visitors access your website for maximum protection.

SEO recommendations & optimizations

Identify SEO issues across your entire website, and learn how to optimize your pages to get more organic traffic.

Basic recommendations.

Automatically-generated XML sitemap

Sitemaps help search engine web crawlers determine the structure of your site so they can crawl it more intelligently.

Apex hosting and redirects

Host your website pages, landing pages, and blog posts on your root domain (e.g. https://hubspot.com). Redirect from your root domain to a subdomain (https://hubspot.com >> https://www.hubsp.com) and vice versa.

Calling SDK

Integrate VOIP providers like AirCall with the communicator on the contact timeline. No extensions or plugins required.

Additional Limits of Free Tools

  • 100 contacts associated with each engagement
  • Additional limits not listed above may apply and be designated from within the product itself.

HubSpot Product & Services Catalog (1)

Marketing Hub

HubSpot’s marketing software has everything you need to run successful inbound marketing campaigns that make people interested in your business and happy to be your customer. It’s all your marketing tools — all in one place. Marketing Hub is available in three editions: Starter, Professional, and Enterprise.

Pricing

Marketing Hub pricing starts at a base price for each edition (Starter, Professional, or Enterprise) and varies based on the number and type of contacts in your database. New customers as of 10/21/20 will automatically have access to Marketing Hub - Marketing Contacts pricing as part of their subscription. Pre-existing customers may still have access to legacy contacts pricing until they migrate to the new Marketing Hub - Marketing Contacts pricing.

Types of Contacts:

  • Marketing Contacts: Marketing contacts can be sent marketing emails and be targeted with ads manually or with automation if it’s included in your subscription.
  • Non-Marketing Contacts: Non-marketing contacts cannot be sent marketing emails and cannot be targeted with ads.

You can designate contacts as marketing contacts at any time, and your changes will take effect immediately. You can also designate contacts as non-marketing contacts at any time. However, those changes will take effect only at the start of the following month or your contract renewal date — whichever comes first — and your contact tier pricing cannot be downgraded until your contract renewal date. If you exceed your marketing contacts tier at any time, you will be billed immediately. The fee for marketing contacts is a blended rate based on the number of contacts purchased and the applicable rates.

Marketing Hub - Marketing Contacts Pricing

Starter

Starts at $50/month.

1,000 marketing contacts included, and all your non-marketing contacts are free, up to a limit of 15 million overall contacts (marketing contacts + non-marketing contacts).

Pricing per 1K marketing contacts (monthly):

  • 1-1,000: Included in your $50/mo. subscription
  • 1,001-3,000: $50
  • 3,001-5,000: $45
  • 5,001+: $40
Professional

Starts at $890/month.
Onboarding is required for a one-time fee of $3,000.

2,000 marketing contacts included, and all your non-marketing contacts are free, up to a limit of 15 million overall contacts (marketing contacts + non-marketing contacts).

Pricing per 5K marketing contacts (monthly):

  • 0-2,000: Included in your annual subscription
  • 2,001-22,000: $250
  • 22,001 - 42,000: $225
  • 42,001 - 62,000: $200
  • 62,001 - 82,000: $175
  • 82,001+: $150
Enterprise

Starts at $3,600/month.
Onboarding is required for a one-time fee of $6,000.

Billed annually. 10,000 marketing contacts included, and all your non-marketing contacts are free, up to a limit of 15 million overall contacts (marketing contacts + non-marketing contacts).

Pricing per 10K marketing contacts (monthly):

  • 0 to 10,000: Included in your annual subscription
  • 10,001-50,000: $100
  • 50,001-100,000: $90
  • 100,001-200,000: $80
  • 200,001-500,000: $70
  • 500,001+: $60

Starter

Starts at $50/month

See full pricing details in table above

Professional

Starts at $890/month

See full pricing details in table above

Enterprise

Starts at $3,600/month

See full pricing details in table above

All Free Tools

Marketing Hub includes access to all the free tools listed in the “Free Tools” table above.

Forms

Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.

Includes standalone, pop-up, embedded, and collected forms, GDPR options, custom styling, and the ability to remove HubSpot branding.

Includes everything in Starter, plus code customizations, dependent fields, smart fields, custom email validation, and custom targeting.

Includes everything in Professional.

Form automation

Send automated emails after pop-up and embedded form submissions to start nurturing leads.

Up to 10 automated actions.

Unlimited actions, plus omni-channel marketing automation.

Unlimited actions, plus omni-channel marketing automation.

Email automation

Segment and personalize your marketing with automated email nurturing.

Up to 10 automated actions.

Unlimited actions, plus omni-channel marketing automation.

Unlimited actions, plus omni-channel marketing automation.

Ad management

Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.

Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.

Includes all available ad types. Limited to two connected accounts across any supported network. Advanced website audiences, Facebook Lookalike Audiences, and 2 contact and company list audiences, synced hourly.

Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.

Includes all available ad types. Advanced website audiences, Facebook Lookalike Audiences, and up to 5 contact and company list audiences and 50 ad conversion events, synced hourly.

Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.

Includes all available ad types. Advanced website audiences, Facebook Lookalike Audiences, and up 15 contact and company list audiences and 100 ad conversion events, synced hourly.

Ad retargeting

Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn.

Includes all available ad types, website retargeting, and up to 2 contact or company list-based audiences synced daily. Requires native accounts and ad purchases through each individual ad network.

Includes all available ad types, website retargeting, and up to 5 contact or company list-based audiences synced daily. Requires native accounts and ad purchases through each individual ad network.

Includes all available ad types, website retargeting, and up to 15 contact or company list-based audiences synced daily. Requires native accounts and ad purchases through each individual ad network.

Shared inbox

Set up a shared inbox — for all incoming email, live chats and more — that your whole team can work from, easily managing 1-to-1 communications at scale.

Limited to 1 inbox.

Up to 100 inboxes.

Up to 200 inboxes.

Team email

Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.

Conversational bots

Scale live chat using bots. They can qualify leads, collect and store contact data, book meetings, and send leads to the right salesperson.

Limited to ticket creation, lead qualification, and meeting booking bots, with no custom branching logic.

Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.

Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.

Email marketing

Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.

5X marketing contact tier email send limit per calendar month. Connect and authenticate an email sending domain.

10X marketing contact tier email send limit per calendar month. Includes smart content, design manager, blog/RSS email, A/B tests, template saving, time zone sending, the ability to connect and authenticate an email sending domain, and the ability to dynamically pull product recommendations into emails.

20X marketing contact tier email send limit per calendar month. Includes everything in Professional, plus multiple CAN-SPAM footers and send frequency caps.

Email health reporting

Use email health data to keep track of your email sending reputation and determine if you’re on track, if you can improve, or if you need to take action.

Does not include data-based recommendations.

Includes data-based recommendations.

Includes data-based recommendations.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.

Up to 25 active lists and 1,000 static lists. List segmentation criteria limited to form submission data, contact property information, and marketing email activity.

Up to 1,000 active lists and 1,000 static lists.

Up to 1,500 active lists and 1,500 static lists.

Mobile optimization

Create content that looks good on multiple device types, and see it before it goes out.

Content limited to email only.

Reporting dashboard

Get in-depth, customizable data on your marketing performance, so you know how you're doing and where to improve.

10 dashboards, 10 reports per dashboard.

25 dashboards, 30 reports per dashboard.

50 dashboards, 30 reports per dashboard.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Remove HubSpot branding.

Includes advanced Messenger bot branching and advanced reporting.

Includes the ability to use code snippets for custom Messenger bot actions.

Landing pages

Create responsive landing pages built to convert using our drag-and-drop editor.

Up to 10,000 landing pages. Simple templates only. Remove HubSpot branding.

Up to 10,000 landing pages. Includes custom templates, smart content, and A/B testing. Remove HubSpot branding.

Up to 10,000 landing pages. Includes custom templates, smart content, A/B testing, and adaptive testing. Remove HubSpot branding.

Blog

Create search engine optimized content for your blog based on best practices.

One blog on the same subdomain as your website. Up to 100 blog posts, 20 authors, and 50 tags. Includes HubSpot branding.

Up to 100 blogs on unlimited subdomains. Remove HubSpot branding.

Up to 100 blogs on unlimited subdomains. Remove HubSpot branding.

Custom properties

Associate specific data points with contacts, companies, and deals.

1,000 custom properties per object.

1,000 custom properties per object.

1,000 custom properties per object.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

Up to 5 currencies.

Up to 30 currencies.

Up to 200 currencies.

HubSpot mobile app

Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Live chat

Have 1-to-1 live chats with visitors as they browse your site, and give the information they need to turn them into qualified leads.

Remove HubSpot branding.

Remove HubSpot branding.

Remove HubSpot branding.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

Email and in-app chat support.

Email, in-app chat, and phone support.

Email, in-app chat, and phone support.

Payments

Digitize payments and accelerate revenue growth with one-time and recurring payments links and native quote integrations. Currently only available for customers located in the U.S. with a U.S. bank account, subject to underwriting approval. Subject to additional terms, which are available at https://legal.hubspot.com/payments-terms-of-use.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

SEO recommendations & optimizations

Identify SEO issues across your entire website, and learn how to optimize your pages to get more organic traffic.

Basic recommendations.

Advanced recommendations.

Advanced recommendations.

Subdomain and country code top-level domain availability

Connect your HubSpot account to a subdomain and/or country code top-level domain of a single brand's URL to host landing pages, blog posts, and other content you create inside your account.

1 subdomain and 1 country code top-level domain on 1 root domain.

Unlimited number of subdomains and country code top-level domains on 1 root domain.

(Video) How-to create products in the product library in HubSpot.

Unlimited number of subdomains and country code top-level domains on 1 root domain.

Website traffic analytics

See how your content is performing with detailed filters like bounce rate, average time on page, and more.

Standard web analytics dashboard.

Customizable website traffic analytics.

Customizable website traffic analytics.

Multi-language content creation

In-language variants of a specific page will automatically be associated together, making your content easier to manage as you scale.

Create multi-language versions of website pages and blog posts. Does not include landing pages.

Create multi-language versions of website pages, blog posts, and landing pages.

Create multi-language versions of website pages, blog posts, and landing pages.

Custom views in shared inbox

Create custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently.

50 custom views per account.

600 custom views per account.

Duplicate management

Use artificial intelligence to identify and merge duplicate records.

Collaboration tools

Collaborate on campaigns with your team using an integrated marketing calendar, tasks, and in-app commenting.

Logged-in visitor identification

Identify logged-in website visitors when they send you a live chat message, making it easy for your team to send personalized live chat replies.

Marketing asset comparison reporting

Compare performance metrics for up to 10 marketing emails, forms, campaigns, or social media posts side by side.

ABM tools and automation

Leverage company-based automation with ABM tools such as company scoring, properties, templates, and out-of-the-box reports.

Target accounts home

Create and manage an accounts-based growth strategy with an overview dashboard for all companies marked as target accounts.

Company scoring

Create scores on the company object based on company properties and associated objects.

5 scoring properties, not additive across objects or hubs.

25 scoring properties, not additive across objects or hubs.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Configure the left sidebar, right sidebar, and board cards by pipeline. Up to 20 customizations per object type.

Create conditional left sidebar layouts per team, pipeline, and more. Up to 20 customizations per object type.

Content strategy

Create topic clusters that automatically link supporting content back to your core “pillar” pages to ensure search engines can easily crawl your site and identify you as an expert on any given topic.

Google Search Console integration

Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.

Calls-to-action

Build personalized call-to-action buttons that guide visitors toward key conversion points on your website. Optimize with A/B testing to determine best performing variations, track visitor actions across multiple pages, and add smart personalization.

Omni-channel marketing automation

Use intuitive visual workflows and bot builders to create robust, automated campaigns across email, social media, ads, your website, and chat. Leverage HubSpot integrations to create campaigns across many other channels.

Up to 300 workflows.

Up to 1,000 workflows.

Dynamic personalization

Create personalized experiences with dynamic content across channels powered by CRM objects, programmable content, and more.

Includes email marketing content powered by HubDB tables.

Contact create attribution

Assign credit to marketing tactics and teams with built-in attribution modeling based on contacts created. Measure success across five different multi-touch attribution models.

Track up to 10,000 logged contact interactions.

Track up to 10,000 logged contact interactions

A/B testing

Run A/B tests on landing pages and emails to hone in on the best performing variations in copy and design.

Video hosting & management

Host and manage video files within HubSpot. Then embed them onto site pages, in social media, and in emails. Add CTAs and forms within the videos, and track their performance in the custom report builder.

Up to 250 videos.

Up to 250 videos.

Teams

Organize your users into teams, based on region, business unit, product line, or more. Assign marketing assets and database records to teams. And get regular team performance reports too.

Up to 10 teams.

Up to 300 teams + hierarchical teams.

Custom reporting

Build custom reports that leverage contact, company, and deal data from your contacts database alongside marketing engagement data, so you can answer key business questions in one place.

Up to 100 custom reports.

Up to 500 custom reports.

Standard contact scoring

Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.

5 contact scoring properties, not additive across objects or hubs.

25 contact scoring properties, not additive across objects or hubs.

Campaign reporting

Group specific pieces of content into a campaign and understand how each landing page, blog post, and more is helping you reach your goals.

1,000 campaigns per portal.

1,000 campaigns per portal.

Calculated properties

Build custom equations to keep track of your expanding contact database.

5 calculated properties

200 calculated properties.

Filtered analytics view

Report on the success of your content based on what’s most meaningful to your business. Filter your analytics by domain, country, or any URL path on your site.

Up to 25 filtered analytics views.

Up to 50 filtered analytics views.

Social media

Use social media tools to schedule and publish updates, monitor terms, and analyze performance. Works with Facebook, Instagram, LinkedIn, and Twitter.

Up to 50 connected accounts.10,000 posts per month. Post scheduling up to 3 years in advance.

Product library

Build a product library, reference products within your content, and report on the performance of different products. Use the data to see which products and services are selling best.

Up to 1 million products.

Up to 1 million products.

Salesforce integration

Keep your Salesforce and HubSpot data in sync and up-to-date.

Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.

Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.

Permission sets

Quickly configure user permissions, such as access to marketing and website tools.

Default permission sets only.

Customize and save your own permission sets.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Map up to 10 custom objects per account

Custom objects

Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. Run reports on the data associated with custom objects, and use custom object data for marketing automation, better segmentation, and more personalized content.

Up to 10 object definitions and 500,000 records.

YouTube analytics integration

See how your YouTube videos are performing with detailed metrics right inside your HubSpot account.

Hierarchical teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Up to 300 teams.

Custom behavioral events

Track when visitors take specific actions on your website, or track analytics from any application with the HTTP API. Use this data in list segmentation, marketing automation, and reporting.

Predictive lead scoring

Automatically score and rank leads based on hundreds of factors. Focus on the customers that are most likely to close.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Partitioning

Give teams different permissions for your blog posts, site pages, emails, forms, CTAs, lists, or workflows based on role, region, and more, so they can only see and edit content relevant to them.

Email send frequency cap

Use a cap to set the maximum number of emails contacts should receive in a specific time frame to avoid over-emailing them.

Multi-touch revenue attribution

Assign credit to marketing tactics and teams with built-in attribution modeling based on impact on revenue. Measure success across seven different multi-touch attribution models.

Track up to 10,000 logged interactions per contact.

Adaptive testing

Automate your A/B tests using artificial intelligence and machine learning to save time and improve conversion rates on your website.

Test up to 5 page variations at a time.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

HubDB

Create personalized emails based on a custom data table that can be updated in your HubSpot account and accessed with the HubDB API.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

One sandbox per account.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

Additional Limits in Marketing Hub

  • 20,000 calls-to-action across all accounts and product editions
  • Up to 15 million contacts maximum, depending on your subscription
    • The limit on the number of contacts listed here is an overall product limit, and is not your maximum contacts number for the purposes of your subscription. You should refer to your order for the details on your contacts limit.

HubSpot Product & Services Catalog (2)

Sales Hub

HubSpot's sales CRM software includes a full suite of tools that aim to boost your productivity, shorten deal cycles, and make your sales process more human-friendly — without adding to your workload. Your whole sales team will have the tools they need to book more meetings and close more deals, with a whole lot less work. Sales Hub is available in three editions: Starter, Professional, and Enterprise.

Starter

$50/month
2 users included

$25/month per additional user

Professional

$500/month
5 users included

$100/month per additional user

Enterprise

$1200/month
10 users included

Billed annually. $120/month per additional user. Onboarding is required for a one-time fee of $3,000.

All Free Tools

Sales Hub includes access to all the free tools listed in the “Free Tools” table above.

Email scheduling

Write one-to-one prospect emails, and schedule them for the right send and receipt time.

Email tracking & notifications

Track one-off emails to prospects. Receive real-time notifications when emails are opened or clicked.

Unlimited email open and click notifications.

Unlimited email open and click notifications.

Unlimited email open and click notifications.

Email templates

Save and reuse your best performing emails, and share them with your team for a faster and more consistent way to communicate with prospects.

Up to 5,000 email templates per account.

Up to 5,000 email templates per account.

Up to 5,000 email templates per account.

Documents

Build a library of sales documents that you can easily share with prospects. Get insight into when and where prospects are most engaged.

Up to 5,000 documents per account. Remove HubSpot branding.

Up to 5,000 documents per account. Remove HubSpot branding.

Up to 5,000 documents per account. Remove HubSpot branding.

HubSpot-provided phone numbers

Leverage first-party phone numbers to receive inbound calls or make outbound calls.

1 phone number. Not supported in all countries.

Up to 3 phone numbers. Not supported in all countries.

Up to 5 phone numbers. Not supported in all countries.

Calling

Place outbound calls from your HubSpot account, and forward inbound calls to a personal device. Calls can be recorded and auto-logged in your HubSpot database. To receive calls, you must use a HubSpot-provided phone number.

Up to 500 minutes of calling per account per month. Not supported in all countries.

Up to 3,000 minutes of calling per account per month. Not supported in all countries.

Up to 12,000 minutes of calling per account per month. Not supported in all countries.

Meeting scheduling

Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.

Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.

Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.

Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.

Canned snippets

Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.

Up to 5,000 snippets per account

Up to 5,000 snippets per account.

Up to 5,000 snippets per account.

Reporting dashboard

See detailed metrics on sales activity and performance. Use the data to know how you're doing and where to improve.

10 dashboards, 10 reports per dashboard.

25 dashboards, 30 reports per dashboard.

50 dashboards, 30 reports per dashboard.

Shared inbox

Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.

Limited to 1 inbox.

Up to 100 inboxes.

Up to 200 inboxes.

Live chat

Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.

Remove HubSpot branding.

Remove HubSpot branding

Remove HubSpot branding

Conversational bots

Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.

Limited to ticket creation, lead qualification, and meeting booking bots, with no custom branching logic.

Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.

Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.

Team email

Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.

Conversation routing

Automatically assign incoming chats and emails to the right Sales Hub user on your team.

Email and in-app support

Get immediate access to our HubSpot support through email so you can get the answers you need quickly.

Deal pipelines

Keep track of deals and predict future revenue based on how likely they are to close.

2 pipelines per account.

Up to 15 deal pipelines per account.

Up to 100 deal pipelines per account.

Goals

Measure your performance with specific quotas for each user or team.

Limited to basic monthly revenue goals.

Limited to basic monthly revenue goals.

Set goals for a wide range of sales activities including calls logged, meetings booked, deals created, or revenue.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Remove HubSpot branding.

Includes advanced Messenger bot branching and advanced reporting.

Includes the ability to use code snippets for custom Messenger bot actions.

Custom properties

Associate specific data points with contacts, companies, and deals.

1000 custom properties per object.

1000 custom properties per object.

1000 custom properties per object.

Customizable quotes

Create and share polished quotes in just a few clicks. Customize quote templates to match the look and feel of your brand.

Includes HubSpot payments and optional Stripe integration. Does not include product library or eSignature.

Includes product library, eSignature, HubSpot payments, and optional Stripe integration.

Includes product library, eSignature, HubSpot payments, and optional Stripe integration.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

Up to 5 currencies.

Up to 30 currencies.

Up to 200 currencies.

Stripe integration

Make a payment quickly from any quote generated with HubSpot.

Requires a Stripe account.

Requires a Stripe account.

Requires a Stripe account.

Sales automation

Automate your sales process and cut time-consuming operational tasks.

Trigger tasks and email notifications when deals change stages.

Up to 300 fully customizable workflows, including quote-based workflows.

Up to 1,000 fully customizable workflows, including quote-based workflows. Includes the ability to trigger sequences.

HubSpot mobile app

Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Repeating tasks and task queues

Power through your tasks with automated to-do lists. Set tasks to repeat automatically.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

Email and in-app chat support.

Email, in-app chat, and phone support.

Email, in-app chat, and phone support.

Slack integration

Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.

1-to-1 email

Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.

Remove HubSpot branding.

Remove HubSpot branding.

Remove HubSpot branding.

Task calendar sync

Sync HubSpot tasks to a Google or Office calendar to get a full picture of your day.

Payments

Digitize payments and accelerate revenue growth with one-time and recurring payments links and native quote integrations. Currently only available for customers located in the U.S. with a U.S. bank account, subject to underwriting approval. Subject to additional terms, which are available at https://legal.hubspot.com/payments-terms-of-use.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database.

Up to 25 active lists and 1,000 static lists. List segmentation criteria limited to form submission data and contact property information.

Up to 1,000 active lists and 1,000 static lists.

Up to 1,500 active lists and 1,500 static lists.

Custom views in shared inbox

Create custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently.

50 custom views per account.

600 custom views per account.

Duplicate management

Use artificial intelligence to identify and merge duplicate records.

Logged-in visitor identification

Identify logged-in website visitors when they send you a message through live chat, making it easy for your team to send personalized replies.

Sales analytics

A collection of fully customizable, out-of-the-box reports that you can edit and save to your dashboards. Sales analytics reports give you insight into the overall health of your sales pipeline so you can coach your team and improve outcomes over time."

ABM tools and automation

Leverage company-based automation with ABM tools such as company scoring, properties, templates, and out-of-the-box reports.

Target accounts home

Create and manage an accounts-based growth strategy with an overview dashboard for all companies marked as target accounts.

Deal and company scoring

Score deals and companies based on custom criteria.

5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs.

5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs.

Account overview

Review account-level deal progress metrics within the company record.

Sequences

Automate outreach, follow-up, and time-consuming tasks. Create flows of timed personalized emails, remind yourself of important follow-up tasks, send InMail and connection requests on LinkedIn, and more. Bulk enroll multiple contacts at a time.

5,000 sequences per account, and up to 500 email sends/user/day. LinkedIn actions require a Sales Navigator subscription.

5,000 sequences per account, and up to 1,000 email sends/user/day. LinkedIn actions require a Sales Navigator subscription. Includes the ability to trigger sequences via workflows.

Custom reporting

Build custom reports that leverage contact, company, and deal data from your contacts database alongside sales activity data, so you can answer key business questions in one place.

Up to 100 custom reports.

Up to 500 custom reports.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Configure the left sidebar, right sidebar, and board cards by pipeline. Up to 20 customizations per object type.

Create conditional left sidebar layouts per team, pipeline, and more. Up to 20 customizations per object type.

Teams

Organize your account by teams. You can rotate leads, sort through content, and easily report on each team's performance.

Up to 10 teams.

Up to 300 teams.

Required fields

Define fields that must be completed by your team when certain actions are taken. Get more consistent data, and more predictable outcomes.

Product library

Build a product library, and report on the sales performance of different products. Use the data to see which products and services are selling best.

Up to 1 million products.

Up to 1 million products.

Smart send times

Get suggestions for the best send time for each prospect. Schedule your email to send automatically at that time.

Standard contact scoring

Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.

5 contact scoring properties, not additive across objects or hubs.

25 contact scoring properties, not additive across objects or hubs.

1:1 video creation

Create and share personalized videos with prospects directly from your HubSpot account, and track their performance.

Rep productivity performance

See how productive your reps are using the templates, sequences, and calling tools.

Calculated properties

Create fields that roll up data from other fields. Calculate things like commissions and splits.

5 calculated properties.

200 calculated properties.

(Video) HubSpot Product Spotlight - January 2022 Edition
eSignature

Get digital signatures for quotes. No more printing and sending hard copies.

10 signatures per user per month.

30 signatures per user per month.

Workflow extensions

Trigger actions and pass data to other tools you use, or to your own custom outside applications.

Forecasting

Create detailed and customized forecasts based on data from your contacts database.

Default and custom forecasting and reporting.

Forecast across team hierarchies.

Salesforce integration

Keep your Salesforce and HubSpot data in sync and up-to-date.

Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.

Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.

Automatic lead rotation

Create custom rules to automatically assign CRM records to your sales team.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Playbooks

Build a library of resources and guides for your sales team to follow. Automatically surface recommended content to your team, right when they need it.

Create up to 5 playbooks, and capture notes in playbooks.

Create up to 5,000 playbooks. Embed properties or capture notes in playbooks.

Call transcription and coaching

Gain real-time insight into calls with automatic recording and transcription to help you coach your team and gain visibility into your customer conversations.

Search, review, and comment on calls. 750 hours of transcription per account, per month.

Search, review, and comment on calls. 1,500 hours of transcription per account, per month.

Permission sets

Quickly configure user permissions, such as access to templates, playbooks, or call transcription.

Default permission sets only.

Customize and save your own permission sets.

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Map up to 10 custom objects per account

Custom objects

Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.

Up to 10 object definitions and 500,000 records.

Hierarchical teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Up to 300 teams.

Predictive lead scoring

Automatically score and rank leads based on hundreds of factors. Focus on the customers that are most likely to close.

Recurring revenue tracking

Build detailed reports to manage and track recurring revenue and renewals.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

Conversation intelligence

Leverage AI to gain deep insight into the contents of your teams’ calls. Automatically track terms of interest, and build detailed reports based on call content.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

One sandbox per account.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

Custom goals

Create goals that are customized to your specific business.

Up to 50 custom goals.

HubSpot Product & Services Catalog (3)

Service Hub

HubSpot’s customer service software enables you to connect with customers and provide them with an exceptional customer service experience. Your customer service team will have tools to connect with customers and improve customer satisfaction. Service Hub is currently available in three editions: Starter, Professional, and Enterprise.

Starter

$50/month
2 users included

$25/month per additional user

Professional

$500/month
5 users included

$100/month per additional user

Enterprise

$1200/month
10 users included

Billed annually. $120/month per additional user. Onboarding is required for a one-time fee of $3,000.

All Free Tools

Service Hub includes access to all the free tools listed in the “Free Tools” table above.

Ticketing

Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.

Shared inbox

Organize customer questions, including live chats and emails, in a shared inbox. Accessible to your entire team so you can manage 1-to-1 customer communications at scale.

Limited to 1 inbox.

Up to 100 inboxes.

Up to 200 inboxes.

Mobile inbox

Access your shared inbox in the HubSpot mobile app. Stay productive on the go with the tools you need to collaborate and provide support efficiently.

Limited to 1 inbox.

Up to 100 inboxes.

Up to 100 inboxes.

Team email

Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.

Live chat

Chat directly with customers through a live chat widget on your website, giving them the help they need, when they need it.

Remove HubSpot branding.

Remove HubSpot branding.

Remove HubSpot branding.

Conversational bots

Improve the efficiency of live chat and scale your 1-to-1 communications. Use bots to create tickets and send visitors to the right service rep or knowledge base articles.

Limited to ticket creation, lead qualification, and meeting booking bots, with no custom branching logic.

Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.

Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.

Conversation routing

Automatically assign incoming chats and emails to the right member of your team.

Reporting dashboard

See data on ticket volume and response times, knowledge base usage, customer feedback, and more. Use the data to know how you're doing and where to improve.

10 dashboards, 10 reports per dashboard.

25 dashboards, 30 reports per dashboard.

50 dashboards, 30 reports per dashboard.

Email scheduling

Write one-to-one customer emails, and schedule them for the right send and receipt time.

Email tracking and notifications

Track one-off emails to customers. Receive real-time notifications when emails are opened or clicked.

Unlimited email open and click notifications.

Unlimited email open and click notifications.

Unlimited email open and click notifications.

Email templates

Save and reuse your most helpful emails. Share them with your team for faster and more consistent customer communication.

Up to 5,000 email templates per account.

Up to 5,000 email templates per account.

Up to 5,000 email templates per account.

Canned snippets

Create a bank of reusable answers for customers' most frequently asked questions that you can quickly add to live chats or emails to save time and help customers faster.

Up to 5,000 snippets per account.

Up to 5,000 snippets per account.

Up to 5,000 snippets per account.

Documents

Build a library of resources and collateral that you can easily share with customers. Get insight into when and where they are most engaged.

Up to 5,000 documents per account. Remove HubSpot branding.

Up to 5,000 documents per account. Remove HubSpot branding.

Up to 5,000 documents per account. Remove HubSpot branding.

HubSpot-provided phone numbers

Leverage first-party phone numbers to receive inbound calls or make outbound calls.

1 phone number. Not supported in all countries.

Up to 3 phone numbers. Not supported in all countries.

Up to 5 phone numbers. Not supported in all countries.

Calling

Place outbound calls from your HubSpot account, and forward inbound calls to a personal device. Calls can be recorded and auto-logged in your HubSpot database. To receive calls, you must use a HubSpot-provided phone number.

Up to 500 minutes of calling per account per month. Not supported in all countries.

Up to 3,000 minutes of calling per account per month. Not supported in all countries.

Up to 12,000 minutes of calling per account per month. Not supported in all countries.

Meeting scheduling

Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.

Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.

Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.

Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Remove HubSpot branding.

Includes advanced Messenger bot branching and advanced reporting.

Includes the ability to use code snippets for custom Messenger bot actions.

Custom properties

Associate specific data points with contacts, companies, and deals.

1000 custom properties per object.

1000 custom properties per object.

1000 custom properties per object.

Ticket pipelines

Split tickets into different pipelines, for example by region, brands, or teams. Manage each one uniquely to suit your business processes.

2 ticket pipelines per account.

Up to 15 ticket pipelines per account.

Up to 50 ticket pipelines per account.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

Up to 5 currencies.

Up to 200 currencies.

Simple automation

Trigger customer emails when tickets are received and closed. Send internal notifications when a ticket status changes.

HubSpot mobile app

Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Task queues

Power through your tasks with these automated to-do lists.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

Email and in-app chat support.

Email, in-app chat, and phone support.

Email, in-app chat, and phone support.

Slack integration

Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.

1-to-1 email

Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.

Remove HubSpot branding.

Remove HubSpot branding.

Remove HubSpot branding.

Payments

Digitize payments and accelerate revenue growth with one-time and recurring payments links and native quote integrations. Currently only available for customers located in the U.S. with a U.S. bank account, subject to underwriting approval. Subject to additional terms, which are available at https://legal.hubspot.com/payments-terms-of-use.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database.

Up to 25 active lists and 1,000 static lists. List segmentation criteria limited to form submission data and contact property information.

Up to 1,000 active lists and 1,000 static lists.

Up to 1,500 active lists and 1,500 static lists.

Permission sets

Quickly configure user permissions, such as access to customer feedback surveys, your knowledge base, or templates.

Default permission sets only.

Customize and save your own permission sets.

Duplicate management

Use artificial intelligence to identify and merge duplicate records.

Product library

Build a product library, reference products within your tickets, and report on the performance of different products. Use the data to see which products and services are selling best.

Up to 1 million products.

Up to 1 million products.

Logged-in visitor identification

Identify logged-in website visitors when they send you a message through live chat, making it easy for your team to send personalized replies.

Sequences

Automate outreach, follow-up, and time-consuming tasks. Create flows of timed personalized emails, remind yourself of important follow-up tasks, and more. Bulk enroll multiple contacts at a time.

5,000 sequences per account, and up to 500 email sends/user/day.

5,000 sequences per account, and up to 1,000 email sends/user/day. Includes the ability to trigger sequences via workflows.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Configure the left sidebar, right sidebar, and board cards by pipeline. Up to 20 customizations per object type.

Create conditional left sidebar layouts per team, pipeline, and more. Up to 20 customizations per object type.

Custom reporting

Build custom reports that leverage contact, company, and ticket data from your contacts database alongside customer service data, so you can answer key business questions in one place.

Up to 100 custom reports.

Up to 500 custom reports.

Help desk automation

Automate recurring work like repetitive emails, assigning ticket statuses, updating properties, and adding tasks, so you have more time to solve problems and delight customers.

Up to 300 workflows.

Up to 1,000 workflows. Includes the ability to trigger sequences.

Knowledge base

Turn your most frequently asked support questions into a knowledge base of help articles so customers can help themselves. To reach a global audience, create language variations of articles in over 20 supported languages.

Teams

Organize your HubSpot account users into different groups that you can use to control access, filter reports, and more.

Up to 10 teams.

Up to 300 teams.

Video hosting & management

Host and manage video files within HubSpot. Then embed them in knowledge base articles and emails. Add CTAs and forms within the videos, and track their performance in the custom report builder.

Up to 250 videos.

Up to 250 videos.

1:1 video messaging

Create help videos for customers with your laptop camera or screen-sharing tool. Add them to emails and tickets, or embed them in your HubSpot knowledge articles. All from inside your HubSpot account.

Ticket routing

Automate the recurring work of ticket routing so you have more time to solve problems and delight customers.

Up to 300 workflows.

Up to 1,000 workflows.

Standard contact scoring

Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.

5 contact scoring properties, not additive across objects or hubs.

25 contact scoring properties, not additive across objects or hubs.

Customer feedback surveys

Gather customer feedback via CSAT (customer satisfaction), NPS (Net Promoter Score), and CES (customer effort score) surveys. Use this feedback to improve and grow your business.

Custom surveys

Solicit the feedback you need for your unique product or service, and deepen your customer relationships.

Add unlimited questions, use diverse question types (star ratings, radio select, text fields), and easily share your survey as a link in an email.

Add unlimited questions, use diverse question types (star ratings, radio select, text fields), use conditional logic, and easily share your survey as a link in an email.

Insights dashboard

Keep track of all your customer feedback in a single dashboard, and use it view, track, and improve customer experience over time.

Calculated properties

Create fields that roll up data from other fields.

5 calculated properties.

200 calculated properties.

Goals

Set goals for a wide range of service activities including tickets closed, average ticket response time, average ticket resolution time, calls logged, meetings booked, deals created, and revenue.

Limited to basic monthly revenue goals.

Set goals for services activities including tickets closed, average ticket response time, average ticket resolution time, or revenue.

Forecasting

Create detailed and customized forecasts for renewals and upgrades based on data from your contacts database.

Default and custom forecasting and reporting.

Forecast across team hierarchies.

Agent presence in inbox

See when more than one agent is working on the same ticket to reduce visitor confusion and increase agent efficiency.

Salesforce integration

Keep your Salesforce and HubSpot contacts, companies, deals/opportunities, and tasks/activities in sync and up-to-date.

Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.

Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.

Knowledge base single sign-on

Give authorized customers access to your company’s restricted knowledge base content using their primary login. Pairs with most third-party SSO solutions.

Customer portal

Give your customers more control over their customer service experience with a secure place to view, open, and reply to their support tickets, and access your knowledge base.

Post-chat feedback

Send customer satisfaction (CSAT) surveys to customers through live chat or chatbots to collect instant feedback on your chat engagements.

SLAs

Create service-level agreements (SLAs) for metrics like "time to close" and "time to first reply" so your team can easily prioritize incoming requests and meet customers’ expectations

Custom views in shared inbox

Give your customer service agents the flexibility to create custom views in the shared inbox based on various ticket and conversation properties, helping them stay focused and get their work done more efficiently.

50 custom views per account.

600 custom views per account.

Service analytics

A collection of fully customizable, out-of-the-box reports you can edit and save to your reporting dashboards — giving you insight into your customers and support processes so you can improve outcomes over time.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Playbooks

Build a library of resources and guides for your customer service team to follow. Automatically surface recommended content to your team, right when they need it.

Create up to 5 playbooks, and capture notes in playbooks.

Create up to 5,000 playbooks. Embed properties or capture notes in playbooks.

Call transcription and coaching

Gain real-time insight into calls with automatic recording and transcription to help you coach your team and gain visibility into your customer conversations.

Search, review, and comment on calls. 750 hours of transcription per account, per month.

Search, review, and comment on calls. 1,500 hours of transcription per account, per month.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Map up to 10 custom objects per account

Custom objects

Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.

Up to 10 object definitions and 500,000 records.

Recurring revenue tracking

Build detailed reports to manage and track recurring revenue and renewals.

Hierarchical teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Up to 300 teams.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

Conversation intelligence

Leverage AI to gain deep insight into the contents of your teams’ calls. Automatically track terms of interest, and build detailed reports based on call content.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

One sandbox per account.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

Custom goals

Create goals that are customized to your specific business.

Up to 50 custom goals.

HubSpot Product & Services Catalog (4)

CMS Hub

CMS Hub makes website updates, hosting, and infrastructure easy so you can focus on creating remarkable customer experiences and growing your business. Marketers can easily create, update, and optimize website pages on their own, while developers can code sophisticated solutions using the tools they prefer. CMS Hub is available in three editions: Starter, Professional, and Enterprise.

Starter

$25/month

Professional

$400/month

Enterprise

$1,200/month

All Free Tools

CMS Hub includes access to all the free tools listed in the “Free Tools” table above.

Forms

Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.

Includes standalone, pop-up, embedded, and collected forms, GDPR options, custom styling, custom email validation, and the ability to remove HubSpot branding.

Includes everything in Starter, plus code customizations, dependent fields, smart fields, and custom targeting.

(Video) How to Setup and Use HubSpot Products

Includes everything in Professional.

Form follow-up emails

Send automated emails after pop-up and embedded form submissions to start nurturing and converting leads.

Up to 3 automated emails per form.

Up to 3 automated emails per form.

Up to 3 automated emails per form.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

Email and in-app chat support.

Email, in-app chat, and phone support.

Email, in-app chat, and phone support.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.

Up to 5 active lists and 1,000 static lists.

Up to 5 active lists and 1,000 static lists.

Up to 5 active lists and 1,000 static lists.

Blog

Create search engine optimized content for your blog based on best practices.

One blog on the same subdomain as your website with up to 10K blog posts. Remove HubSpot branding.

Up to 100 blogs on unlimited subdomains. Includes 10K blog posts, up to 2K authors, and 5K tags. Remove HubSpot branding.

Up to 100 blogs on unlimited subdomains. Includes 10K blog posts, up to 2K authors, and 5K tags. Remove HubSpot branding.

Landing pages

Create responsive landing pages built to convert using our drag-and-drop editor.

Up to 20 landing pages. Simple templates only. Includes HubSpot branding.

Up to 10,000 landing pages. Includes custom templates, smart content, and A/B testing. Remove HubSpot branding.

Up to 10,000 landing pages. Includes custom templates, smart content, A/B testing, and adaptive testing. Remove HubSpot branding.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

Up to 5 currencies.

Up to 30 currencies.

Up to 200 currencies.

Website pages

Create responsive website pages with built-in assets and editors, or work with developers to create custom pages that still keep editing simple.

50 web pages. Does not include dynamic content. Remove HubSpot branding.

10,000 web pages, plus dynamic content. Remove HubSpot branding.

10,000 web pages, plus dynamic content. Remove HubSpot branding.

Subdomain and country code top-level domain availability

Connect your HubSpot account to a subdomain and/or country code top-level domain of a single brand's URL to host landing pages, blog posts, and other content you create inside your account.

1 subdomain and 1 country code top-level domain on 1 root domain.

Unlimited number of subdomains and country code top-level domains on 1 root domain.

Unlimited number of subdomains and country code top-level domains on up to 10 root domains.

Ad management

Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.

Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.

Limited to two connected accounts across any supported network. Website audience creation only.

Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.

Limited to two connected accounts across any supported network. Website audience creation only.

Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.

Limited to two connected accounts across any supported network. Website audience creation only.

Multi-language content creation

In-language variants of a specific page will automatically be associated together, making your content easier to manage as you scale.

Create multi-language versions of website pages and blog posts. Does not include landing pages.

Create multi-language versions of website pages, blog posts, and landing pages.

Create multi-language versions of website pages, blog posts, and landing pages.

Live chat

Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.

Remove HubSpot branding.

Remove HubSpot branding.

Remove HubSpot branding.

Conversational bots

Scale live chat using bots. They can qualify leads, collect and store contact data, book meetings, and send leads to the right salesperson.

Includes ticket creation, lead qualification, and meeting booking bots.

Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.

Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.

Shared inbox

Set up a shared inbox — for all incoming email, live chats and more — that your whole team can work from, easily managing 1-to-1 communications at scale.

Limited to 1 Inbox.

Up to 100 inboxes.

Up to 200 inboxes.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Remove HubSpot branding.

Includes advanced Messenger bot branching and advanced reporting.

Includes the ability to use code snippets for custom Messenger bot actions.

Email marketing

Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.

2,000 email sends per calendar month, with HubSpot branding.

2,000 email sends per calendar month, with HubSpot branding.

2,000 email sends per calendar month, with HubSpot branding.

Reporting dashboard

Get data on your website, marketing, sales, and customer service performance. Use the data to know how you're doing and where to improve.

10 dashboards, 10 reports per dashboard.

25 dashboards, 30 reports per dashboard.

50 dashboards, 30 reports per dashboard.

URL mappings

Redirect traffic from a HubSpot-hosted page or blog post to any URL.

Website traffic analytics

See how your content is performing with detailed filters like bounce rate, average time on page, and more.

Standard web analytics dashboard.

Customizable website traffic analytics.

Customizable website traffic analytics.

App and asset marketplace

Extend the look and functionality of your website by installing any of the thousands of themes, templates, modules, and apps in our marketplace.

Compatible apps and themes.

Compatible apps, themes, templates, and modules.

Compatible apps, themes, templates, and modules.

Payments

Digitize payments and accelerate revenue growth with one-time and recurring payments links and native quote integrations. Currently only available for customers located in the U.S. with a U.S. bank account, subject to underwriting approval. Subject to additional terms, which are available at https://legal.hubspot.com/payments-terms-of-use.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

SEO recommendations & optimizations

Identify SEO issues across your entire website, and learn how to optimize your pages to get more organic traffic.

Basic recommendations.

Advanced recommendations.

Advanced recommendations.

Permission sets

Quickly configure user permissions, such as access to your blog, website, or landing pages.

Default permission sets only.

Customize and save your own permission sets.

Calls-to-action

Build personalized call-to-action buttons that guide visitors toward key conversion points on your website. Optimize with A/B testing to determine best performing variations, track visitor actions across multiple pages, and add smart personalization.

Dynamic personalization

Create personalized experiences with dynamic content across channels powered by HubDB tables, CRM objects, programmable content, and more.

Includes smart content, HubDB, and standard CRM object dynamic content.

Includes smart content, HubDB, standard CRM object dynamic content, and custom object CRM dynamic content.

Dynamic content with HubDB

Create database-driven pages that are dynamically generated, can be updated by you in your HubSpot account, and accessed with the HubDB API.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Configure the left sidebar, right sidebar, and board cards by pipeline. Up to 20 customizations per object type.

Create conditional left sidebar layouts per team, pipeline, and more. Up to 20 customizations per object type.

Standard contact scoring

Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.

5 contact scoring properties, not additive across objects or hubs.

25 contact scoring properties, not additive across objects or hubs.

Calculated properties

Create fields that roll up and calculate data from other fields.

5 calculated properties.

200 calculated properties.

Content staging

Build out a brand new site without touching your existing web presence. Content staging allows you to build safely in a separate staging area, test changes, and seamlessly take the new design live.

Google Search Console integration

Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.

Video hosting & management

Host and manage video files within HubSpot. Then embed them onto site pages and in emails. Add CTAs and forms within the videos, and track their performance in the custom report builder.

Up to 250 videos.

Up to 250 videos.

Password-protected pages

Password-protect website pages and landing pages, giving you the ability to control who can see the content on a specific page.

Logged-in visitor identification

Identify logged-in website visitors when they send you a message through live chat, making it easy for your team to send personalized replies.

Content strategy

Create topic clusters that automatically link supporting content back to your core “pillar” pages to ensure search engines can easily crawl your site and identify you as an expert on any given topic.

A/B testing

Run A/B tests on landing pages and website pages to hone in on the best performing variations in copy and design.

Campaign reporting

Group specific pieces of content into a campaign and understand how each landing page, blog post, and more is helping you reach your goals.

1,000 campaigns per portal.

1,000 campaigns per portal.

Custom reporting

Build custom reports that leverage contact, company, and deal data from your contacts database alongside website and marketing engagement data, so you can answer key business questions in one place.

Up to 100 custom reports.

Up to 500 custom reports.

Contact create attribution

Understand your website’s impact on lead generation. See which sources, campaigns, referrers, content types, or titles are driving leads, right in your contacts database. Measure success across five different multi-touch attribution models.

Track up to 10,000 logged contact interactions.

Track up to 10,000 logged contact interactions.

Custom views in shared inbox

Create custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently.

50 custom views per account.

600 custom views per account.

Duplicate management

Use artificial intelligence to identify and merge duplicate records.

Teams

Organize your users into teams, based on region, business unit, product line, or more. Assign marketing assets and database records to teams. And get regular team performance reports too.

Up to 10 teams.

Up to 300 teams + hierarchical teams.

Filtered analytics view

Report on the success of your content based on what’s most meaningful to your business. Filter your analytics by domain, country, or any URL path on your site.

Up to 25 filtered analytics views.

Up to 50 filtered analytics views.

HubSpot mobile app

Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Site tree

Manage your website content in a hierarchical system of folders so you can quickly see how your website is structured.

Product library

Build a product library, reference products within your content, and report on the performance of different products. Use the data to see which products and services are selling best.

Up to 1 million products.

Up to 1 million products.

Salesforce integration

Keep your Salesforce and HubSpot contacts, companies, deals/opportunities, and tasks/activities in sync and up-to-date.

Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.

Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Map up to 10 custom objects per account.

Custom objects

Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.

Up to 10 object definitions and 500,000 records.

Adaptive testing

Automate your A/B tests using artificial intelligence and machine learning to save time and improve conversion rates on your website.

Test up to 5 page variations at a time.

Memberships

Restrict access to specific HubSpot-hosted web pages, landing pages, and blog content by requiring visitors to log in with a username and password.

Additional root domains

Build, host, partition, and report on multiple websites within the same HubSpot account. Includes your core domain plus nine additional root domains (with more available for purchase as add-ons)

Code alerts

Scan all CMS-hosted pages for common performance errors that result in slow-loading pages.

Content partitioning

Give teams different permissions for your site pages, landing pages, blog content, forms, and CTAs based on role, region, and more, so they can only see and edit content relevant to them. Partitioning for emails, lists, and workflows is not included.

Reverse proxy configuration

Build out content on the HubSpot platform while serving that content to visitors on a non-HubSpot-hosted domain or subdirectory.

Site performance monitoring

Build custom tracking dashboards for HubSpot-hosted content using a public API. Track down errors reported by your customers, areas of the site that are slow or high-traffic, how the site is performing over time, and the site’s overall uptime in a given period.

Activity logging

Track down changes to HubSpot content including pages, modules, blogs, images, CTAs, and others.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Hierarchical teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Up to 300 teams.

Web apps

Custom build web app experiences like a calculator, event system, customer portal, learning management system (LMS), etc., all within your HubSpot account and powered by CRM data.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Multi-domain traffic reporting

Filter your web traffic analytics by each domain you are hosting within HubSpot.

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

One sandbox per account.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

HubSpot Product & Services Catalog (5)

Operations Hub

HubSpot's operations software includes a full suite of tools that enables you to connect your apps, sync and clean customer data, and automate every process for an efficient business and a friction-free customer experience. Operations Hub is available in three editions: Starter, Professional, and Enterprise.

Starter

$50/month

Professional

$800/month

Enterprise

$2,000/month

All Free Tools

Operations Hub includes access to all the free tools listed in the “Free Tools” table above.

Custom field mappings

Create your own custom field mappings to ensure the right data passes between apps.

Custom properties

Associate specific data points with contacts, companies, and deals.

1,000 custom properties per object.

1,000 custom properties per object.

1,000 custom properties per object.

Reporting dashboard

Get in-depth data on your business performance, so you know how you're doing and where to improve.

10 dashboards, 10 reports per dashboard.

350 dashboards, 30 reports per dashboard.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power efficient business processes and detailed reporting.

Up to 25 active lists and 1,000 static lists. List segmentation criteria limited to form submission data, contact property information, and marketing email activity.

Up to 1,100 active lists and 1,000 static lists.

Up to 1,600 active lists and 1,500 static lists.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

Up to 5 currencies.

Up to 30 currencies.

Up to 200 currencies.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

Email, in-app chat, and phone support.

Email, in-app chat, and phone support.

Email, in-app chat, and phone support.

Payments

Digitize payments and accelerate revenue growth with one-time and recurring payments links and native quote integrations. Currently only available for customers located in the U.S. with a U.S. bank account, subject to underwriting approval. Subject to additional terms, which are available at https://legal.hubspot.com/payments-terms-of-use.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied.

Permission sets

Quickly configure user permissions, such as access to signatures, notifications, or CRM views.

Default permission sets only.

Customize and save your own permission sets.

Programmable automation

Implement JavaScript in workflow and bot actions to optimize internal processes and improve your customer experience.

Up to 400 workflows.

Up to 1,100 workflows.

Webhooks

Use webhook actions to send or retrieve information between HubSpot and other external tools.

Data quality automation

Easily format property data within workflows, and use custom formulas for more advanced data formatting, combinations, and calculations.

Bulk duplicate management

Use artificial intelligence to identify and merge duplicate contact and company records in bulk.

Teams

Organize your account by teams. You can segment leads, sort through content, and easily report on each team's performance.

Up to 10 teams.

Up to 300 teams.

Required fields

Define fields that must be completed by your team when certain actions are taken. Get more consistent data and more predictable outcomes.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Configure the left sidebar, right sidebar, and board cards by pipeline. Up to 20 customizations per object type.

Create conditional left sidebar layouts per team, pipeline, and more. Up to 20 customizations per object type.

Custom reporting

Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.

Up to 3,100 custom reports.

Up to 3,500 custom reports.

Calculated properties

Create fields that roll up data from other fields. Calculate things like commissions and splits.

5 calculated properties.

200 calculated properties.

Standard contact scoring

Create rules-based scoring criteria. Use your scores to segment lists, trigger automation, run reports, and more.

5 contact scoring properties, not additive across objects or hubs.

25 contact scoring properties, not additive across objects or hubs.

Deal and company scoring

Score deals and companies based on custom criteria.

5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs.

5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Scheduled workflow triggers

Trigger HubSpot workflows on recurring custom intervals to better support your automated processes.

Product library

Build a product library that standardizes the products referenced in your CRM. Use the data to report on the performance of different products and services.

Up to 1 million products.

Up to 1 million products.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.).

Data quality command center

Proactively monitor your data health and fix issues before they flare up.

Data health trends

Monitor changes in property fill rate, data sources, duplicates, and more.

AI-powered data formatting recommendations

Leverage AI-powered formatting recommendations to keep your CRM data clean, consistent, and reliable.

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

One sandbox per account.

Datasets

Group your HubSpot data in collections for quick and easy reporting.

Create up to 50 datasets comprised of a combination of 10 derived fields and 20 properties for a total of 20 rows per dataset.

Advanced data calculations and prep

Prep, transform, and calculate data within reusable custom datasets.

Create up to 10 derived fields per dataset using a combination of properties, operators, and functions.

(Video) The Complete List of July 2021 HubSpot Product Updates
Snowflake data share

Share data from HubSpot with your Snowflake account. Please note that data refresh rates may vary depending on where your data is hosted. Learn more here.

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Map up to 10 custom objects per account.

Custom objects

Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.

Up to 20 object definitions and 1,000,000 total custom object records.

Hierarchical teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Up to 300 teams.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

Add-Ons and Limit Increases

Add powerful functionality or increased limits to your Marketing, Sales, Service, CMS, or Operations Hub plan based on your needs.

Add-Ons

Dedicated IP Add-On
  • $300 per month
  • For more control over your individual sender reputation, purchase your own dedicated IP address that will be monitored 24/7. This is a good fit for senders who consistently send a high volume of email each month.

Available as an add-on to Marketing Hub Professional and Enterprise

Custom SSL Add-On
  • $100 per month
  • Purchase premium SSL service if you need additional customization beyond the standard SSL already included in Marketing Hub Professional and Enterprise.

Available as an add-on to Marketing Hub Professional and Enterprise, or CMS Hub Professional and Enterprise

Transactional Email Add-On
  • $600 per month
  • Send relationship-based emails like automated commerce receipts, account updates, and system messages and get full engagement tracking across your emails.

Available as an add-on to Marketing Hub Professional and Enterprise

Business Units Add-On
  • $1000 per month
  • Manage multiple brands in a single HubSpot account. Delineate different brand settings, contacts, reports, pages, emails, and forms for each of your business units. Includes one additional root domain, 100 additional active lists, 100 additional static lists, and 100 additional workflows.

Available as an add-on to Marketing Hub Enterprise

Limit Increases

Ads Limit Increase
  • $100 per month
  • Create 50 additional ad conversion events and 50 additional audiences that sync hourly between your HubSpot account and HubSpot-supported advertising accounts. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Professional or Enterprise edition of Marketing Hub

Reporting Limit Increase
  • $200 per month
  • Increase your dashboards limit by 300, and create 3,000 additional custom reports for your team based on any metric in Marketing Hub, Sales Hub, Service Hub, CMS Hub, or Operations Hub. Purchase multiple limit increase packs for additional dashboards and custom report volume.

Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, CMS Hub, or Operations Hub

API Limit Increase
  • $500 per month
  • Increase your included API call volume for your integrations between your HubSpot account and other services to up to 1,000,000 calls per day.

Available as a limit increase to any edition of Marketing Hub, Sales Hub, Service Hub, CMS Hub, or Operations Hub

Workflows Limit Increase
  • $200 per month
  • Increase your included workflows volume for your HubSpot automations by 100 workflows. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, CMS Hub, or Operations Hub

Lists Limit Increase
  • $200 per month
  • Increase your included active list volume by 100 lists and your included static list volume by 100 lists. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, CMS Hub, or Operations Hub

Teams Limit Increase
  • $200 per month
  • Increase your included teams limit by 100 teams. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, CMS Hub, or Operations Hub

Users Limit Increase
  • $200 per month
  • Increase your included users limit by 500 users. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, CMS Hub, or Operations Hub

Custom Objects Limit Increase
  • $500 per month
  • Define 10 more objects and store 500,000 more records across all of your custom objects in HubSpot. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Enterprise edition of Marketing Hub, Sales Hub, Service Hub, or CMS Hub

eSignature Limit Increase
  • $60 per month
  • A shared pool of 100 additional eSignatures per month that any of your paid Sales Hub Professional or Enterprise users can pull from. Purchase multiple limit increase packs for more volume.

Available as a limit increase to Sales Hub Professional or Enterprise

Transcription Limit Increase
  • $250 per month
  • Purchase 400 additional transcription hours to transcribe all your team's calls. Unused hours do not roll over into the following month. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Enterprise edition of Sales Hub or Service Hub

Domains Limit Increase
  • $100 per month
  • Host content and create traffic analytics reports on one additional root domain. Purchase multiple limit increase packs to add even more root domains.

Available as a limit increase to Marketing Hub Enterprise or CMS Hub Enterprise

Sandbox Limit Increase
  • $750 per month
  • Expand your testing capabilities in HubSpot with one additional sandbox account. Purchase multiple limit increase packs to add even more sandbox accounts.

Available as a limit increase to the Enterprise edition of Marketing Hub, Sales Hub, Service Hub, CMS Hub, or Operations Hub

Calling Minute Limit Increase
  • $50 per month
  • Increase your account's calling minute limit by 1,000 minutes per month. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Professional or Enterprise edition of Sales Hub or Service Hub

HubSpot Phone Number Limit Increase
  • $25 per month
  • Increase your phone number limit by 5 numbers per month. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Professional or Enterprise edition of Sales Hub or Service Hub

Video Limit Increase
  • $50 per month
  • Increase your included number of videos with advanced features by 10 videos. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, CMS Hub, or Service Hub

Technical Limits & Definitions

HubSpot's API Limits

The following limits apply to any of HubSpot's APIs. If you have questions about the APIs you can post them in the developer forum.

  • 250,000 API calls per day for all Free & Starter products (without the API add-on)
  • 500,000 API calls per day for all Professional & Enterprise products (without the API add-on)
  • Up to 1,000,000 API calls per day (only with the API add-on)
  • 150 requests per 10-second API rate limit for all Professional and Enterprise products (without the API add-on)
  • 200 requests per 10-second API rate limit (only with the API add-on)
  • 100 requests per 10-second API rate limit for all Free and Starter products
  • Intervals of 5 minutes or more API polling limit
  • Up to 5% of total syncs failed API requests limit
  • 100 requests per 10-second API rate limit per private app for all free and Starter products
  • 150 requests per 10-second API rate limit per private app for all Professional and Enterprise products (without the API add-on)
  • 200 requests per 10-second API rate limit per private app (only with the API add-on)

CRM Record Association Limits

  • 50,000 associated objects per custom object (excluding engagements) for paying customers, or 10,000 for free accounts
  • 50,000 associated tickets per company for paying customers, or 10,000 for free accounts
  • 50,000 associated emails per ticket, deal, and company for paying customers, or 10,000 for free accounts
  • 50,000 associated deals per company for paying customers, 10,000 for free accounts
  • 50,000 associated custom objects per other object type
  • 50,000 associated contacts per company for paying customers, or 10,000 for free accounts
  • 50,000 child companies per parent company for paying customers, or 10,000 for free accounts
  • 10,000 associated engagements (excluding email) per contact, company, deal, ticket, and custom object
  • 10,000 associated tickets per contact
  • 10,000 associated line items per deal
  • 10,000 associated companies per ticket and contact
  • 1,000 associated tickets per deal and engagement
  • 1,000 associated deals per contact, ticket, and engagement
  • 100 quotes per deal
  • 1,000 associated custom objects per engagement
  • 1,000 associated contacts per deal, ticket, and engagement
  • 1,000 associated companies per deal and engagement

Other Technical Limits

  • 1 primary subdomain per content type, in addition to subdomains included as part of the product package (if any).
  • 1,000 form submissions per contact
  • 1,000 form fields per form
  • 10,000 forms
  • 10,000 collected forms
  • 1,000 custom properties per object
  • 50 custom behavioral events, each with up to 50 properties
  • 2,000 custom events (legacy)
  • 10 million events per custom reporting query
  • 1,000 values per picklist property
  • 30,000 limit for contact profile update activities
  • 1,000 live chat widgets
  • 1,000 chatbots
  • 10,000 assets per asset type per marketing campaign
  • 100 team email aliases
  • Messages from live chat, chatbots, and team email can only be routed to paid users.
  • 250 hosted videos per account
  • 20,000 calls-to-action across all accounts and product editions
  • 15,000,000 records per standard object per account for paying customers (1,000,000 records for free accounts)
  • 9 defined associations between each custom object type and other object types
  • 1 million HubDB rows per account
  • 1,000 HubDB tables per account
  • 10,000 rows per HubDB table
  • 500 folders
  • 300 connected accounts for social media
  • 10,000 organic social media posts per month
  • Post scheduling up to 3 years in advance
  • 2,000 knowledge base articles
  • 50 customer experience surveys
  • 50 NPS surveys
  • 100 customer satisfaction surveys
  • 100 custom surveys
  • 10,000 landing pages
  • 10,000 website pages
  • 100 blogs
  • 10,000 blog posts
  • 5,000 blog tags
  • 2,000 blog authors
  • 100 serverless function endpoints
  • 1,000 design manager themes
  • 5,000 design manager modules
  • 5,000 design manager layouts
  • 5,000 design manager templates
  • 5,000 design manager files
  • 2,000 design manager folders

10 invocations per CMS page load for the following functions:

  • blog_authors
  • blog_popular_posts
  • blog_post_by_id
  • blog_recent_author_posts
  • blog_recent_posts
  • blog_recent_tag_posts
  • blog_recent_topic_posts
  • blog_tags
  • blog_total_post_count
  • content_by_id
  • content_by_ids
  • crm_associations
  • crm_object
  • crm_objects
  • hubdb_table
  • hubdb_table_row
  • hubdb_table_rows
  • menu
  • page_by_id
  • postal_location
  • topic_cluster_by_content_id

Helpful Definitions

  • A ‘content type’ is a website, blog, landing page, email, or knowledge base.
  • An ‘object’ is a single contact, company, deal, ticket, product, notes, one-to-one email, live chat, meeting, or task.
  • A ‘session’ means interaction with your website by a single visitor in a single session.
  • An ‘engagement’ is a note, meeting, task, or email (one-off sales and marketing emails).

Frequently Asked Questions

If I subscribe to Marketing Hub and use HubSpot's free tools, what's my technical contact limit in the HubSpot contacts database?

We will honor the higher limit and the tools run off of the same underlying database. That means if you subscribe to Marketing Hub and HubSpot's free tools, you could have up to 15 million objects, and contacts count as an ‘object’ in the HubSpot contacts database. Remember that if you use HubSpot's free tools with Marketing Hub, the contacts you add to your contacts database end up in both places and could affect your contact tier pricing.

Do I have to pay for contacts?

Yes, if you subscribe to Marketing Hub. While there’s no charge for contacts you add to the free contacts database, if you subscribe to Marketing Hub - Marketing Contacts, you will be charged for marketing contacts as part of your fee for that product, even if they are added to the free contacts database. You will not be charged for non-marketing contacts. If you subscribe to legacy Marketing Hub, please visit this page for details.

Where can I find more information about what these API limits mean?

You can find more information about our APIs and the limits that apply to them through ourAPI Documentation, including ourAPI Usage Guidelines.

Are there any separate email sending fees?

No. Your email send limit is based on the number of contacts you purchase. For Marketing Hub - Marketing Contacts Starter, your email send limit is 5 times per contact per calendar month; for Marketing Hub - Marketing Contacts Professional, your email send limit is 10 times your contact tier per calendar month; and for Marketing Hub - Marketing Contacts Enterprise, your email send limit is 20 times your contact tier per calendar month. Email send limits for legacy Marketing Hub customers are described on this page. If you need to send even more than that, you can purchase the Dedicated IP Add-On for unlimited email sends.

If I purchase two products that include the same features, does that mean the limits are additive? For example, if I subscribe to Sales Hub Professional and Service Hub Professional, which each include up to 3,000 minutes of calling per account per month, do I get up to 6,000 minutes of calling per account per month?

No. Limits are not additive across Hubs. So, in cases where a HubSpot account has more than one paid Hub with shared features, the upper limits listed in the tables above still apply. This means in the example of the calling feature in Sales Hub Professional and Service Hub Professional, the limit would be an aggregate of 3,000 minutes of calling per account per month. (Exceptions to this, which are additive, are: i) primary subdomains provided per content type, as we describe in the ‘Technical Limits’ above, and ii) audiences and ad spend if purchasing units of the Ads Add-On.)

Consulting Services

As stated in our HubSpot Customer Terms of Service, unless we otherwise agree, consulting services are as described on https://legal.hubspot.com/hubspot-product-and-services-catalog (or other URL we designate), and will be delivered in English. You can find these descriptions below. We may periodically update this description page. There are some important general terms that relate to all of these descriptions, and you can find these in the general terms section below.

  • We may choose to change any personnel assigned to your account or the consulting services at any time for any or no reason. Unless otherwise agreed or specified in the applicable description, all consulting services are performed remotely. For consulting services performed onsite, (i) you will reimburse us our reasonable cost for all expenses incurred in connection with the consulting services and (ii) we may update the date and/or location at any time, regardless of whether a date and/or location is specified in your order. If we update the date and/or location after purchase, we will notify you. Consulting services are non-cancellable, and all fees for consulting services are non-refundable.

  • If there are a specific number of hours included in the consulting services purchased, those hours will expire as indicated below, which expiration period will commence upon purchase (the “expiration period”).

    If there are deliverables included in the consulting services purchased, it is estimated that those deliverables will be completed within the time period indicated as the delivery period below, which delivery period will commence upon purchase (the “delivery period”). If the consulting services provided are not complete at the end of the delivery period due to your failure to make the necessary resources available to us or to perform your obligations, such consulting services will be deemed to be complete at the end of the delivery period. If the consulting services provided are not complete at the end of the delivery period due to our failure to make the necessary resources available to you or to perform our obligations, the delivery period will be extended to allow us to complete such consulting services.

Onboarding Services

  • Onboarding Foundations provides paid users access to a library of live workshops that will assist with the implementation of your HubSpot subscription. Workshops are only available for live viewing and not available on demand. Paid users may access workshops during the service delivery period, subject to eligibility requirements. We may adjust the date or time, by giving you notice at any time prior to the start of a workshop. Your purchase of Onboarding Foundations is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation in workshops.

    Delivery Period: 90 days from purchase
    Last Modified: 03/16/2022

  • Onboarding Foundations: For Partners provides paid users access to a library of live workshops that can assist with the implementation of your HubSpot subscription. Workshops are only available for live viewing and not available on demand. Paid users may access workshops during the delivery period, subject to eligibility requirements. We may adjust the date and/or time by notifying you prior to the start of a workshop. Your purchase of Onboarding Foundations: For Partners is non-cancelable and all fees paid are non-refundable, regardless of your attendance or participation in the workshops.

    Delivery Period: 90 days from purchase
    Last Modified: 08/22/2022

  • Marketing Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Marketing Hub Professional subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Marketing Hub Professional Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 90 days from purchase
    Last Modified: 11/1/2019

  • Marketing Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Marketing Hub subscription and assistance with the creation of up to one (1) campaign utilizing the HubSpot tools and methodology. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Marketing Hub Enterprise Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 90 days from purchase
    Last Modified: 11/1/2019

  • Sales Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Sales Hub subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Sales Hub Professional Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 60 days from purchase
    Last Modified: 11/1/2019

  • Sales Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Sales Hub subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Sales Hub Enterprise Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 90 days from purchase
    Last Modified: 11/1/2019

  • Service Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Service Hub subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Service Hub Professional Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 60 days from purchase
    Last Modified: 11/1/2019

  • Service Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Service Hub subscription. The onboarding support will consist of phone conversations, email based support, and any other activities related to the setup and/or implementation of your subscription. Service Hub Enterprise Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 90 days from purchase
    Last Modified: 11/1/2019

  • CMS Hub Professional Onboarding (formerly Content Professional Onboarding) consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your CMS subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. CMS Hub Professional Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 60 days from purchase
    Last Modified: 4/7/2020

  • CMS Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your CMS Hub Enterprise subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. CMS Hub Enterprise Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 90 days from purchase

    Last Modified: 4/7/2020

  • Professional Suite Onboarding is for customers who purchase the Professional edition of Marketing Hub, Sales Hub, and Service Hub at the same time. Professional Suite Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the set up and/or implementation of your Marketing Hub, Sales Hub, and Service Hub Professional subscriptions. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Your customer onboarding specialist will work with you on creating an onboarding plan for the setup and/or implementation of all three Hubs. Professional Suite Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your delivery period at our sole discretion.

    Delivery Period: 180 days from purchase
    Last Modified: July 22, 2020

  • Enterprise Suite Onboarding is for customers who purchase the Enterprise edition of Marketing Hub, Sales Hub, and Service Hub at the same time. Enterprise Suite Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the set up and/or implementation of your Marketing Hub, Sales Hub, and Service Hub Enterprise subscriptions. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Your customer onboarding specialist will work with you on creating an onboarding plan for the setup and/or implementation of all three Hubs. Enterprise Suite Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your delivery period at our sole discretion.

    Delivery Period: 180 days from purchase
    Last Modified: July 22, 2020

  • Advanced Onboarding consists of (i) assistance with the setup and/or implementation of your Professional or Enterprise subscription by a customer onboarding specialist, (ii) business strategy and technical consulting on business processes, custom integrations, and roadmap planning, (iii) consulting to migrate/import data from your CRM, and (iv) technical and business strategy consulting for using HubSpot with your existing technology stack to meet your business needs. Advanced Onboarding is delivered remotely by a customer onboarding specialist or equivalent HubSpot expert(s).

    Delivery Period: 120 days from purchase
    Last Modified: 10/03/2022

  • (Formerly, Marketing Hub Advanced Onboarding)

    Premier Onboarding consists of (i) assistance with the setup and/or implementation of your Professional or Enterprise subscription by a customer onboarding specialist, (ii) assistance with business strategy and technical consulting on business processes, custom integrations, and roadmap planning, (iii) consulting to migrate/import data from your CRM, and (iv) technical and business strategy consulting for using HubSpot with your existing technology stack to meet your business needs. Premier Onboarding is delivered remotely by a customer onboarding specialist or equivalent HubSpot expert(s).

    Delivery Period: 120 days from purchase
    Last Modified: 10/03/2022

  • (Formerly, Agency Onboarding or Partner Inbound Success Training)

    Partner Onboarding consists of assistance with: (i) the implementation of the subscription service and methodology, (ii) how to deliver and/or sell inbound services, and (iii) how to grow client services. You and we will agree to the topics and amount of assistance necessary during initial kickoff.

    Partner Onboarding is for HubSpot partners only.

    Delivery Period: 180 days from purchase
    Last Modified: 11/1/2019

  • HubSpot for Startups Setup consists of access to startup specific resources and assistance with account questions. HubSpot for Startups Setup is only available to customers in the HubSpot for Startups program. You and we will agree to the amount of assistance necessary during initial kickoff.

    Delivery Period: 30 days from purchase
    Last Modified: 6/28/2018

  • Brazil Onboarding includes up to six (6) hours of assistance with the setup and/or implementation of HubSpot’s Professional versions of Marketing Hub, Sales Hub and Service Hub subscriptions or Marketing Hub Enterprise, and is delivered remotely by a HubSpot Customer Success Manager or equivalent HubSpot expert. Customers who purchase more than one eligible subscription may allocate their hours at their discretion provided however, the purchase of additional subscriptions does not entitle you to additional hours. Additional hours must be purchased.

    Delivery Period: 90 days from purchase
    Last Modified: 6/1/2020

  • LATAM Marketing Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Marketing Hub Professional subscription. This onboarding support will consist of phone conversations, email based support, and any other activities related to the setup and/or implementation of your subscription. LATAM Marketing Hub Professional Onboarding is delivered remotely. LATAM Marketing Hub Professional Onboarding is only available to customers who are located in Central America, South America, and the Caribbean. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 90 days from purchase
    Last Modified: October 12, 2021

  • LATAM Marketing Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Marketing Hub Enterprise subscription. This onboarding support will consist of phone conversations, email based support, and any other activities related to the setup and/or implementation of your subscription. LATAM Marketing Hub Enterprise Onboarding is delivered remotely. LATAM Marketing Hub Enterprise Onboarding is only available to customers who are located in Central America, South America, and the Caribbean. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 90 days from purchase
    Last Modified: October 12, 2021

  • Data Migration Consulting consists of (i) assistance evaluating existing data to determine which data to migrate to HubSpot, (ii) templates and consulting of mapping fields between HubSpot and legacy systems, (iii) one session to help with mapping a process into HubSpot, and (iv) help troubleshooting import errors. Data Migration Consulting is delivered remotely by a Customer Onboarding Specialist or equivalent HubSpot expert(s). If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

    Delivery Period: 60 days from purchase
    Last Modified: February 17, 2020

  • End-User Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with (i) creating a custom plan for your end user HubSpot tool onboarding, (ii) up to two (2) group session(s) with your team to review your organization’s HubSpot processes, (iii) up to one (1) planning session prior to team training session(s). End-User Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion. This service is limited to twenty (20) or fewer software seats. If this number is exceeded, customers should purchase additional End-User Onboarding services or one of our professional services packages.

    Delivery Period: 60 days from purchase
    Last Modified: April 4, 2022

Customer Training

  • (Formerly, HubSpot Training: Marketing Fundamentals)

    HubSpot Training: Marketing Hub Fundamentals consists of a three (3) day training course delivered on the date and at the location specified in the applicable order. You will receive assistance during this training course with the implementation of your HubSpot subscription and the inbound methodology.

    We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Marketing Fundamentals is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.

    Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order.
    Last Modified: 11/1/2019

  • HubSpot Training: Sales and Marketing Alignment will consist of a one (1) day training course delivered by the HubSpot customer training team on the date and at the location specified in the applicable order. During this training course, we will provide you with assistance with the strategy and processes for aligning sales and marketing teams utilizing your HubSpot subscription.

    We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Sales and Marketing Alignment is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.

    Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order.
    Last Modified: 12/01/2017

  • (Formerly, HubSpot Training: HubSpot CRM Management)

    HubSpot Training: Sales Hub Fundamentals will consist of a one (1) day training course delivered by the HubSpot customer training team on the date and at the location specified in the applicable order. During this training course, we will provide you with assistance on the HubSpot Sales Hub Professional tools, in an effort to teach you how to accurately and effectively nurture your contacts from leads to customers.

    We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable Order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Sales Hub Fundamentals is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.

    Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order.
    Last Modified: 11/1/2019

  • HubSpot Training: Service Hub Fundamentals consists of a one (1) day training course delivered on the date and at the location specified in the applicable order. You will receive assistance during this training course with the implementation of your HubSpot subscription and the inbound methodology.

    We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Service Hub Fundamentals is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.

    Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order.
    Last Modified: 5/2/2022

  • HubSpot Training: Solutions Partner Essentials will consist of a two (2) day training course delivered by the HubSpot customer training team or by a HubSpot customer training accredited trainer on the date and at the location specified in the applicable order. During this training course, we will provide you with assistance with the fundamental skills needed to be a Solutions Partner Program account manager working with HubSpot clients.

    We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Solutions Partner Essentials is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.

    Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order.
    Last Modified: 10/12/2021

  • HubSpot Training: Private Training Package (Base) will consist of up to 4 hours of instruction delivered by the HubSpot customer training team or HubSpot customer training accredited trainer on the date and at the location specified in the applicable order. During this training course, we will provide you with assistance with the learning objectives selected and confirmed during the scoping process.

    We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Private Training Package (Base) is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.

    Delivery Period: From the date of purchase through the conclusion of the training purchased in the applicable order
    Last Modified: 10/12/2021

  • HubSpot Training: Private Training Package (Premium) will consist of up to 8 hours of instruction delivered by the HubSpot customer training team or HubSpot customer training accredited trainer on the date and at the location specified in the applicable order. During this training course, we will provide you with assistance with the learning objectives selected and confirmed during the scoping process.

    We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Private Training Package (Premium) is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.

    Delivery Period: From the date of purchase through the conclusion of the training purchased in the applicable order
    Last Modified: 10/12/2021

  • Partner Pipeline Generation Bootcamp Live at HQ consists of up to eight (8) hours of training delivered remotely and two (2) days of training delivered on-site at a HubSpot office or other location designated by us. The training aims to provide education on how you may generate sales opportunities for your firm. After purchase, we will determine times, dates, and location(s) for the associated training sessions and will notify you of the schedule. Partner Pipeline Generation Bootcamp Live at HQ is a group training, so other companies may participate in the same session as you.

    You are responsible for all costs associated with your participation. You may not reschedule your participation and if you do not attend a training session, you are not entitled to a replacement session. Your purchase of Partner Pipeline Generation Bootcamp Live at HQ is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation. We do not guarantee delivery of the training by any specific individual, and may change instructors as reasonably necessary in our discretion.

    Delivery Period: 12 weeks from purchase
    Last Modified: 7/22/2020

  • Partner Sales Skills Bootcamp Live at HQ consists of up to eight (8) hours of training delivered remotely and two (2) days of training delivered on-site at a HubSpot office or other location designated by us. The training aims to provide education on how you may improve your sales skills and advance more partner sales opportunities. After purchase, we will determine times, dates and location(s) for the associated training sessions and will notify you of the schedule. Partner Sales Skills Bootcamp Live at HQ is a group training, so other companies may participate in the same session as you.

    You are responsible for all costs associated with your participation. You may not reschedule your participation and if you do not attend a training session, you are not entitled to a replacement session. Your purchase of Partner Sales Skills Bootcamp Live at HQ is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation. We do not guarantee delivery of the training by any specific

    individual,

    and may change instructors as reasonably necessary in our discretion.

    Delivery Period: 12 weeks from purchase
    Last Modified: 7/22/2020

  • Partner Pipeline Generation Bootcamp Pro consists of up to eight (8) hours of training delivered remotely via online teleconference. The training aims to provide education on how you may generate sales opportunities for your firm. After purchase, we will determine times, dates, and provide dial-in information for the associated training sessions and will notify you of the schedule. Partner Pipeline Generation Bootcamp Pro is a group training, so other companies may participate in the same session as you.

    You are responsible for all equipment required to participate remotely as well as any costs associated with your participation. You may not reschedule your participation, and if you do not attend a training session, you are not entitled to a replacement session. Your purchase of Partner Pipeline Generation Bootcamp Pro is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation. We do not guarantee delivery of the training by any specific individual, and may change instructors as reasonably necessary in our discretion.

    Delivery Period: 16 weeks from purchase
    Last Modified: 10/01/2020

  • Partner Sales Skills Bootcamp Pro consists of up to eight (8) hours of training delivered remotely via online teleconference. The training aims to provide education on how you may advance and close sales opportunities for your firm. After purchase, we will determine times, dates, and provide dial-in information for the associated training sessions and will notify you of the schedule. Partner Sales Skills Bootcamp Pro is a group training, so other companies may participate in the same session as you.

    You are responsible for all equipment required to participate remotely as well as any costs associated with your participation. You may not reschedule your participation, and if you do not attend a training session, you are not entitled to a replacement session. Your purchase of Partner Sales Skills Bootcamp Pro is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation. We do not guarantee delivery of the training by any specific individual, and may change instructors as reasonably necessary in our discretion.

    Delivery Period: 16 weeks from purchase
    Last Modified: 10/01/2020

  • HubSpot Training: Sales Hub Fundamentals Representative consists of a one (1) day training course delivered on the date and at the location specified in the applicable order. You will receive assistance during this training on how to set up the deal pipeline for your sales team to use.

    We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Sales Hub Fundamentals Representative is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.

    Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order.
    Last Modified: 5/2/2022

  • HubSpot Training: Sales Hub Fundamentals Manager consists of a one (1) day training course delivered on the date and at the location specified in the applicable order. You will receive assistance during this training course on how to use HubSpot’s various productivity tools to optimize your sales team’s lead engagement process.

    We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Sales Hub Fundamentals Manager is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.

    Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order.
    Last Modified: 5/2/2022

Migration Services

  • Email Template Rebuild consists of the conversion of one (1) email template provided by you into a substantially similar editable HubSpot email template. The template provided by you must be based on a design that you provide in the form of a PSD file, or zip file containing HTML/CSS/JS assets. You represent that you have sufficient rights to provide such template to us. You agree that the final HubSpot email template may not exactly replicate your original email template.

    Delivery Period: 30 days from purchase
    Last Modified: 1/04/2016

  • Full Migration includes (i) a template set-up of your existing website, (ii) making available to you the standard template layouts and other templates that we determine to be necessary to complete the migration, and (iii) migration of website pages from your existing website platform to HubSpot’s software as further described below.

    We will assist with the migration of up to twenty (20) website pages at no cost to you. Migration of additional pages will be charged at our then-current list price. While we aim to have migrated website pages consistent with the original website pages, migrated website pages may not be exact replicas of the original pages and may deviate in style or format. Limitations apply to the types of website pages we can migrate and we do not guarantee that we can migrate every website page requested.

    To receive this service, you must execute an order that includes this service and have an active subscription to CMS Hub Professional or Enterprise.

    Delivery Period: 90 days from purchase
    Last Modified: 12/1/2021

  • Migrate to a Theme: Theme Setup includes (i) a consultation on marketplace or standard theme selection and (ii) the setup of that theme with branding and basic design.

    Theme setup will be charged as a one time fee and will require an approval of existing website content.

    To receive this service, you must execute an order that includes this service and have an active subscription to CMS Hub Professional or Enterprise. This service is only available in English.

    The delivery period will run concurrently with Migrate to a Theme: Content Pages.

    Delivery Period: 90 days from purchase
    Last Modified: 8/15/2022

  • Migrate to a Theme: Content Pages includes migration of selected website pages from your existing website platform into HubSpot’s software as further described below.

    Migration of pages will be charged at our then-current list price. While we aim to have migrated website pages consistent with the destination theme design, migrated website pages may deviate in style or format. Limitations apply to the types of website pages we can migrate, and we do not guarantee that we can migrate every website page requested.

    To receive this service, you must execute an order that includes this service and have an active subscription to CMS Hub Professional or Enterprise. This service is only available in English.

    For the initial purchase of this service, customers will be required to also purchase the Migrate to a Theme: Theme Setup service, and the delivery periods for both Migrate to a Theme services (Theme Setup and Content Pages) shall run concurrently. After the initial purchase, customers can purchase Migrate to a Theme: Content Pages this service independently from Migrate to a Theme: Theme Setup to add additional pages for migration by executing an order.

    Delivery Period: 90 days from purchase
    Last Modified: 8/15/2022

  • Tech Service: Template Setup is a service available to Marketing Hub Professional and Marketing Hub Enterprise customers only and includes our assistance with the set-up of one set of website, landing page, and blog templates in your HubSpot portal in accordance with our then-current delivery model.

    We will deliver this service upon your request after purchase and before the conclusion of the delivery period indicated below, so long as you meet the criteria described in the remainder of this paragraph. To receive this service, you must: (i) execute an order that includes this service, and (ii) provide all required information and requested approvals. In addition, to receive this service, your website must be live and publicly accessible using a standard browser.

    This service does not include setup of purchased templates or content that is not yours or part of your live website. While we aim to have the set-up template consistent with the design of your website, the templates we set up may deviate in style or format from your website.

    Delivery Period: 90 days from purchase
    Last Modified: 3/3/2020

  • HubSpot CRM Data Migration consists of a one-time service to migrate your data from a supported source platform into its target destination within HubSpot. Scope of the service includes:

    Supported source CRM platforms:

    • Pipedrive
    • Zoho
    • Copper

    Supported objects included are:

    • Contact
    • Company
    • Deal (with deal pipelines)
    • Product (Zoho, Pipedrive)
    • Engagements:
      • Note
      • Call
      • Meeting
      • Task
      • Email (Pipedrive)

    Parameters:

    • Up to 500,000 records
    • No delta migrations
    • No custom objects

    Prior to purchasing HubSpot CRM Data Migration, you must undergo an assessment of your dataset to confirm that the service is appropriate for your requirements. This assessment will be provided free of charge through a HubSpot Marketplace application.

    While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. HubSpot CRM Data Migration is delivered remotely.

    Delivery Period: 60 days from purchase
    Last Modified: 11/01/2022

  • Bronze CRM Data Migration consists of a one-time service to migrate your data from a supported source CRM platform into its target destination within HubSpot. Scope of the service includes:

    Supported source CRM platforms:

    • Salesforce - no campaigns (see specific conditions below)
    • Insightly - attachments object excluded
    • Microsoft Dynamics
    • HubSpot
    • Close.io
    • Pipedrive
    • Zoho - no emails (tasks or messages)
    • Infusionsoft / Keap
    • Copper - no emails (tasks or messages)
    • Highrise
    • Capsule - no emails (tasks or messages)

    Supported objects included are:

    • Contacts
    • Leads
    • Opportunities
    • Accounts
    • Notes - no enhanced notes (files)
    • Cases
    • Tasks
    • Tasks (emails)
    • Tasks (calls)
    • Products
    • Line items
    • Events
    • Attachments
    • Group proposed events
    • Feed items
    • Feed comments
    • Email messages
    • Campaigns (see specific conditions below)

    Parameters:

    • Record limit of 350K records in total
    • No custom objects
    • Merging existing data stored in HubSpot with newly migrated data from a supported source CRM platform is not included.
    • Data filtering is not included (customer is expected to purge/archive data in their source systems that they do not want migrated).
    • The data has to be through the API. This service will not apply to any data that is in flat files.

    Specific parameters if the source CRM platform is Salesforce:

    • Migratable attachments must be stored in the standard file cabinet. Attachments stored in another object (i.e. contracts) are not included.
    • Campaigns: Only campaign names and relationships of campaigns to core objects (CampaignMembers) — not the actual assets themselves — are in scope for migration. Moving the assets or campaign fields is not included.
    • Quotes/quote line items and pricebooks are not included.
    • If the API call limits on Salesforce are low, the migration may take longer.
    • Migrating workflows and reports are not included in scope.
    • Only data from plugin systems that is stored in a Salesforce standard object is in scope.
    • Data in formula fields may not transfer as expected.

    While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. Bronze CRM Data Migration is delivered remotely and may be delivered by one of HubSpot’s third-party service providers.

    Delivery Period: 60 days from purchase
    Last Modified: 7/1/2021

  • Silver CRM Data Migration consists of a one-time service to migrate your data from a supported source CRM platform into its target destination within HubSpot. Scope of the service includes:

    Supported source CRM platforms:

    • Salesforce - no campaigns (see specific conditions below)
    • Insightly - no attachments
    • Microsoft Dynamics
    • HubSpot
    • Close.io
    • Pipedrive
    • Zoho - no emails (tasks or messages)
    • Infusionsoft / Keap
    • Copper - no emails (tasks or messages)
    • Highrise
    • Capsule - no emails (tasks or messages)

    Supported objects included are:

    • Contacts
    • Campaigns (see specific conditions below)
    • Leads
    • Opportunities
    • Accounts
    • Notes - no enhanced notes (files)
    • Cases
    • Tasks
    • Tasks (emails)
    • Tasks (calls)
    • Products
    • Line Items
    • Events
    • Attachments
    • Group proposed events
    • Feed items
    • Feed comments
    • Email messages
    • Up to 2 custom objects (So long as supported. Includes moving the data into custom objects.)

    Parameters:

    • Record limit of one (1) million in total
    • Up to 2 custom objects provided that they are supported
    • Merging migrated data with existing HubSpot data is included
    • Data filtering from source system to be migrated is included
    • The data has to be through the API. This service will not apply to any data that is in flat files.

    Specific parameters if the migrating CRM is Salesforce:

    • Classic notes (API) vs. enhanced notes (files): Enhanced notes are not in scope. Classic notes are included in scope.
    • If any attachments are stored in another object such as “contracts,” etc. and not in the standard file cabinet, migration services are not in scope.
    • Campaigns: Only campaign names and relationships of campaigns to core objects (CampaignMembers) — not the actual assets themselves — are in scope for migration. If the assets or campaign fields need to be moved, additional fees may be required.
    • Quotes/quote line items and pricebooks are not in scope.
    • If the API call limits on Salesforce are low, the migration may take longer.
    • Migrating workflows and reports are not included in scope.
    • Only data from plugin systems that is stored in a Salesforce standard object is in scope.
    • Data in formula fields may not transfer as expected.

    While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. Silver CRM Data Migration is delivered remotely and may be delivered by one of HubSpot’s third-party service providers.

    Delivery Period: 60 days from purchase
    Last Modified: 8/3/2021

  • Gold CRM Data Migration consists of a one-time service to migrate your data from a supported source platform into its target destination within HubSpot. Scope of the service includes:

    Supported source CRM platforms:

    • Salesforce - no campaigns (see specific conditions below)
    • Insightly - attachments object removed
    • Microsoft Dynamics
    • HubSpot
    • Close.io
    • Pipedrive
    • Zoho - no emails (tasks or messages)
    • Infusionsoft / Keap
    • Copper - no emails (tasks or messages)
    • Highrise
    • Capsule - no emails (tasks or messages)

    Supported objects included are:

    • Contacts
    • Campaigns (see specific conditions below)
    • Leads
    • Opportunities
    • Accounts
    • Notes - no enhanced notes (files)
    • Cases
    • Tasks
    • Tasks (emails)
    • Tasks (calls)
    • Products
    • Line items
    • Events
    • Attachments
    • Group proposed events
    • Feed items
    • Feed comments
    • Email messages
    • Up to 2 custom objects (so long as attainable and includes moving the data into custom objects)

    Parameters:

    • Greater than 1 million records in total
    • Fewer than 5 million records
    • Up to 4 custom objects
    • Merging migrated data with existing HubSpot data is included
    • Filtering of migratable data from a supported source CRM platform is included
    • Salesforce backup files are included

    Specific parameters if the migrating CRM is Salesforce:

    • Classic notes (API) vs. enhanced notes (files): Enhanced notes are not in scope. Classic notes are included in scope.
    • If any attachments are stored in another object (such as “contracts,” etc.) and not in the standard file cabinet, migration services are not in scope.
    • Campaigns: Only campaign names and relationships of campaigns to core objects (CampaignMembers) — not the actual assets themselves — are in scope for migration. If the assets or campaign fields need to be moved, additional fees may be required.
    • Quotes/quote line items and pricebooks are not in scope.
    • If the API call limits on Salesforce are low, the migration may take longer.
    • Migrating workflows and reports are not included in scope.
    • Only data from plugin systems that is stored in a Salesforce standard object is in scope.
    • Data in formula fields may not transfer as expected.

    Prior to purchasing Gold CRM Data Migration, you must undergo an assessment of your dataset to confirm that the service is appropriate for your requirements. This assessment will be provided free of charge and may be performed by a third-party service provider. You may be required to provide us or the third-party service provider with access to your source CRM platform in order to perform the assessment.

    While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. Gold CRM Data Migration is delivered remotely and may be delivered by one of HubSpot’s third-party service providers.

    Delivery Period: 60 days from purchase
    Last Modified: 7/1/2021

Strategic Consulting Services

  • Inbound Consulting: Standard consists of a guided service delivered by an inbound consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to six (6) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.

    Expiration Period: 60 days from purchase
    Last Modified: 04/04/2022

  • Inbound Consulting: 1 Day includes a one (1) day training and/or strategy session of your choosing delivered onsite and is limited to ten (10) or fewer attendees. If this number is exceeded, additional fees will apply.

    Delivery Period: 90 days from purchase
    Last Modified: 1/30/18

  • Inbound Consulting: Monthly consists of:

    • Up to one (1) hour of consulting with an inbound consultant or equivalent HubSpot expert(s) per month. Sessions will be delivered remotely. Unused time will expire at the end of each month and will not carry over.
    • A strategy review, or equivalent deliverable agreed upon by the customer and consultant, delivered up to 4 times over the annual subscription period, but no more frequently than every 3 months.

    Delivery Period: The shorter of the period for which Inbound Consulting: Monthly is purchased, or one (1) year
    Last Modified: 01/30/18

  • Inbound Consulting: Ongoing consists of up to five (5) hours of remote access per month to an inbound consultant or equivalent HubSpot expert(s) for strategic support and project guidance related to your HubSpot subscription. Five (5) hours of total support may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.

    Delivery Period: The shorter of the period for which Inbound Consulting: Ongoing is purchased, or one (1) year
    Last Modified: 2/11/2022

  • Inbound Consulting: Advanced consists of a guided service delivered by an inbound [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to ten (10) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.

    Expiration Period: 75 days from purchase
    Last Modified: 4/4/2022

  • Inbound Consulting: Premium consists of a guided service delivered by an inbound [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to twelve (12) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.

    Expiration Period: 90 days from purchase
    Last Modified: 4/4/2022

  • Premium Consulting consists of:

    • Remote access to an inbound consultant or equivalent HubSpot expert(s) for up to five (5) hours per calendar month for guidance on your inbound strategy and general questions related to your HubSpot subscription. Unused hours will expire at the end of each month and will not carry over.
    • Remote access to a technical consultant or equivalent HubSpot expert(s) for up to five (5) hours per calendar month for general technical support and project scoping questions related to your HubSpot subscription. Unused hours expire at the end of each month and will not carry over.
    • A strategy review, or equivalent deliverable agreed upon by the customer and consultant, delivered up to 4 times over the annual subscription period, but no more frequently than once every 3 months.

    Delivery Period: The shorter of: the period for which Premium Consulting is purchased, or one (1) year
    Last Modified: 01/30/18

  • Custom

    Consulting Services will be as described in the applicable order form or statement of work.

    Delivery period and/or expiration period will be as stated in the applicable order form or statement of work.
    Last Modified: 12/30/2014

  • Industry Business Consulting: Ongoing consists of up to five (5) hours of remote access per month to an inbound consultant or equivalent HubSpot expert(s) for strategic support and project guidance related to your HubSpot subscription. This service offers approaches and insights for the deployment of HubSpot for the offered industries, including tool and functionality best practices. Five (5) hours of total support per month may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.

    Delivery Period: The shorter of the period for which Industry Business Consulting: Ongoing is purchased, or one (1) year
    Last Modified: 10/03/2022

Technical Consulting Services

  • Technical Consulting: Standard consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to six (6) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.

    Expiration Period: 60 days from purchase
    Last Modified: 04/04/2022

  • Technical Consulting: 1 Day includes a one (1) day training and/or technical session delivered onsite and is limited to ten (10) or fewer attendees. If this number is exceeded, additional fees will apply. Travel expenses are not included.

    Delivery Period: 90 days from purchase
    Last Modified: 1/30/18

  • Technical Consulting: Ongoing consists of up to five (5) hours of remote access per month to a technical consultant or equivalent HubSpot expert(s) for general technical support and project guidance related to your HubSpot subscription. Five (5) hours of total support may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.

    Delivery Period: The shorter of the period for which Technical Consulting: Ongoing is purchased, or one (1) year
    Last Modified: 11/01/2021

  • Technical Consulting: Advanced consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes.This service consists of up to ten (10) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.

    Expiration Period: 75 days from purchase
    Last Modified: 4/4/2022

  • Technical Consulting: Premium consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to twelve (12) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.

    Expiration Period: 90 days from purchase
    Last Modified: 4/4/2022

  • Technical Consulting: Operations Hub Programmable Automation consists of a guided outcome-based service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in the launch of one HubSpot workflow-based process utilizing programmable automation features (coded actions and webhooks). This service will be delivered remotely to its recommended outcome or limited to six (6) hours of total support, which will consist of phone conversations, email-based support, and any other activities related to the service outcome.

    Delivery Period: 90 days from purchase
    Last Modified: 6/1/2021

  • Technical Consulting: Operations Hub Data Sync consists of a guided outcome-based service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you to get Operations Hub data sync enabled for one connected system syncing with your HubSpot database. This service will be delivered remotely to its recommended outcome or limited to six (6) hours of total support, which will consist of phone conversations, email-based support, and any other activities related to the service outcome.

    Delivery Period: 90 days from purchase
    Last Modified: 6/1/2021

  • Technical Consulting: For Partners is a service which is exclusively available and catered to HubSpot partners and consists of up to five (5) hours of remote access per month to a technical consultant or equivalent HubSpot expert(s) for general technical support and project guidance related to partners’ HubSpot use. Five (5) hours of total support per month may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.

    Delivery Period: The shorter of the period for which Technical Consulting: For Partners is purchased, or one (1) year
    Last Modified: 10/03/2022

  • Industry Technical Consulting: Ongoing consists of up to five (5) hours of remote access per month to a technical consultant or equivalent HubSpot expert(s) for industry-specific technical support and project guidance related to your HubSpot subscription. This service offers approaches and insights for the deployment of HubSpot for the offered industries, including tool and functionality best practices. Five (5) hours of total support per month may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.

    Delivery Period: The shorter of the period for which Industry Technical Consulting: Ongoing is purchased, or one (1) year
    Last Modified: 10/03/2022

  • Migration Consulting: 4 Hour consists of up to four (4) hours of consultative or technical discussions or offline work delivered remotely.

    Expiration Period: 90 days from purchase
    Last Modified: 3/3/2020

Archived HubSpot Service Descriptions

We aim to be transparent about our product packaging and the limits that apply, so we hope you find this catalog useful. Please note that the fees we provide here are subject to applicable taxes and that all purchases are subject to the HubSpot Customer Terms of Service.

We periodically update this catalog by posting a revised copy at legal.hubspot.com/hubspot-product-and-services-catalog, so please check back here for current information. If you’re looking for definitions of the terms used here, see the ‘Other Technical Limits and Definitions’ above or our HubSpot Customer Terms of Service.

If you have any questions, please contact your HubSpot representative or contact our sales team at +855-611-2214.

(Video) HubSpot Product Spotlight - June 2022 Edition

FAQs

What are the core products of HubSpot? ›

Software Products, Packaging, and Limits. HubSpot is a CRM platform consisting of five premium products — Marketing Hub, Sales Hub, Service Hub, CMS Hub, and Operations Hub — built on top of a collection of foundational features and tools you can access for free.

What is HubSpot product library? ›

In HubSpot, you can create a library of the goods or services that your company sells. Once the library is created, you can associate the products with individual deals. Creating products in the product library helps you to track easily what you're selling to your customers.

Does HubSpot have a CMS? ›

HubSpot's content management system is called CMS Hub. You can get started for free with CMS Hub's free tools, or if you're looking for more advanced features to help scale your content marketing operations, HubSpot also offers premium CMS Hub features in its Starter, Professional, and Enterprise editions.

Who is HubSpot biggest competitor? ›

Top HubSpot Marketing Hub Alternatives
  • Zoho CRM.
  • Salesforce Marketing Cloud Account Engagement.
  • Adobe Marketo Engage.
  • Oracle Eloqua Marketing Automation.
  • Dynamics 365 Marketing.
  • Sage CRM.
  • LeadSquared CRM.
  • Act-on Marketing Automation Platform.

Is HubSpot bigger than Salesforce? ›

In terms of market share, Salesforce is the leader with a 19.6% market share and over 150,000 customers.

Where is product library in HubSpot? ›

To locate your product library first go to the Settings section of your HubSpot account. Once in settings, go to the left navigation bar and navigate to Sale > Products Library.

Is HubSpot better than Salesforce? ›

Both platforms deliver essential CRM functionality, including sales forecasting, email marketing and contact and lead management. Salesforce shines when it comes to customization, analytics and advanced features. HubSpot trumps Salesforce when it comes to user-friendliness and low-cost plans.

Is HubSpot a CRM or ESP? ›

Built on a powerful CRM, HubSpot email hosting tools allow you to treat every customer as a unique individual, even as your customer list grows. Segment your customers by lifecycle stage using existing CRM data, and customize emails with personalization tokens.

Does HubSpot have a checklist? ›

HubSpot doesn't have a checklist tool, you'd be creating multiple tasks. These tasks can be structured and grouped into task queues (see here). The user interface would be a bit different from a classic project management or checklist tool.

What is product Catalogue in CRM? ›

The product catalog is a collection of products and their pricing information. To set up pricing, you need to define the units in which your products are sold, the amount to charge for each unit, and the discounts you want to offer based on volume purchased. Note.

What is a product library? ›

The product library is a geodatabase that allows multiuser environments to centralize information and behavior for cartographic and digital data production.

Is HubSpot a CRM or CMS? ›

HubSpot CMS combines website creation with the power of a CRM platform to customize the entire buying journey, streamline marketing and sales alignment, and deliver true closed-loop reporting. Marketers buy CMS Hub to empower their teams to build personalized digital experiences that drive business results.

Is HubSpot CMS any good? ›

The HubSpot website platform is also an excellent choice for e-commerce businesses and ones that implement inbound marketing. The CMS is superb at capturing leads, as well as reporting on web traffic data, enabling you to nurture sales and have insight into your customer and audience analytics.

What is the difference between a CRM and CMS? ›

A CRM stands for Customer Relationship Management, which refers to a tool that helps you nurture business relationships. A content management system (CMS), on the other hand, is a platform that streamlines the content management process on your website.

What CRM is better than HubSpot? ›

Zoho CRM. Best HubSpot CRM alternative for organizing leads. Zoho CRM is an affordable HubSpot CRM alternative geared toward small and mid-size businesses. You can store up to 100,000 contact records using the contact management feature, no matter the pricing plan you choose.

Why is HubSpot so popular? ›

HubSpot offers a better solution that's crafted, not cobbled. We built our entire platform in-house so our customers can benefit from software that's cohesive, customizable, connected, and easy to adopt. With a single source of truth, your teams can form deeper relationships with customers throughout their journey.

Is HubSpot for B2B only? ›

HubSpot is an example of a company that engages in B2B marketing. HubSpot's customers are other businesses, not individual consumers. Therefore, all of our marketing efforts can be classified as B2B.

Is HubSpot built on AWS? ›

HubSpot's product infrastructure is hosted on Amazon Web Services (AWS) in the United States East region or AWS in the Germany region. HubSpot supports regional data hosting. Prior to July 2021, HubSpot's AWS environment was solely located in the United States.

Do large companies use HubSpot? ›

More than 113,000 companies around the world currently use HubSpot. Although small- and medium-sized businesses are the major players who use this platform, large organizations thrive happily on it as well. Here are a few of them: Trello, a Kanban-style application that keeps businesses organized.

Who is HubSpot owned by? ›

Brian Halligan, HubSpot Founder and Executive Chairperson.

How do you create a product library? ›

For description of each step, please refer the below;
  1. Go to Product Library Properties Window. ...
  2. Click Browse next to Primary data source.
  3. Click New In DSN Name.
  4. Select appropriate Driver (For Excel select Microsoft Excel Driver)
  5. Select Browse to create new dsn file in a preferred location.
  6. Save new dsn file.
  7. Click Finish.

What is the product database? ›

The product information database is a collection of records and data that is stored in an information system. The product information system sustains and manages the content that lives in the database. Product information databases are key to organizing and retrieving data for business uses.

How do I export products from HubSpot? ›

In your HubSpot account, navigate to Marketing > Files and Templates > Files. Click Export all files (ZIP). In the dialog box, click the Select an email dropdown menu and select or add an email address to receive a download link. Click Export.

Which is the best CRM software? ›

The best CRM software
  • Zoho CRM for scaling a business.
  • Salesforce Sales Cloud for customizability.
  • Bitrix24 for multi-channel communication.
  • Pipedrive for being easy-to-use.
  • Ontraport for automating online transactions.
  • Nimble for customer prospecting.
  • Nutshell for managing a sales team.
  • Apptivo for business management.

Is HubSpot still growing? ›

In fact, last quarter, international revenue accounted for 46% of the company's total revenue. Now, as a hybrid company with over 6,400 employees supporting over 143,000 customers in more than 120 counties, we're growing our international presence in 2022 in Spain and the Netherlands, and in Québec, Canada in 2023.

Which companies use HubSpot CRM? ›

Companies using Hubspot CRM for CRM include: Walmart, a United States based Retail organisation with 2300000 employees and revenues of $572.75 billion, Royal Dutch Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 82000 employees and revenues of $261.50 billion, United States Air Force, a United ...

Is HubSpot a SaaS CRM? ›

HubSpot helps SaaS companies attract higher quality traffic to their website, convert that traffic into leads or trial users, and nurture those leads to customers.

Is HubSpot CRM actually free? ›

HubSpot CRM has free tools for everyone on your team, and it's 100% free. Here's how our free CRM solution makes your job easier ...

Does HubSpot have an ERP? ›

HubSpot is a powerful CRM platform. A properly executed CRM-ERP integration connects business-critical tools to offer a 360-degree view of your marketing, customers, profit, and more.

Does HubSpot have a Kanban board? ›

Stay agile with Kanban boards and task views

Visualize your project with easy-to-use task boards in PSOhub.

Does HubSpot have a Gantt chart? ›

This Gantt chart template makes it easy to outline your project's key stages, deliverables, and dates.

What are the tools of HubSpot? ›

Get access to all of HubSpot's free marketing, sales, customer service, CMS, and operations tools.
  • Free Marketing tools: Forms. Email marketing. ...
  • Free Sales/CRM tools: Live chat. Conversational bots. ...
  • Free Service tools: Ticketing. Calling SDK. ...
  • Free CMS tools: Drag-and-drop editor. ...
  • Free Operations tools: Data sync.

What is purpose of product Catalogue? ›

A product catalog is a type of marketing collateral that lists essential product details that help buyers make a purchase decision. These details include product features, descriptions, dimensions, price, weight, availability, color, customer reviews, and more.

What's the difference between catalog and Catalogue? ›

Catalogue and catalog are both acceptable spellings. Catalog is most popular in American English. Catalogue is the most common form in other parts of the world.

What does product catalog mean? ›

Contains all commercial product information that enables product marketing managers to define and map new product offerings. This encompasses certain sets of tools that allow configuration of new products and service bundles, pricing and discounts.

What is library catalog example? ›

A library catalog is a listing of all the items within a library. In pre-computer times, library books were indexed in card catalogs which were cabinets of drawers of index cards: author cards, title cards, and subject cards.

How do I create a SKU in HubSpot? ›

How-to create products in the product library in HubSpot. - YouTube

Is HubSpot similar to Salesforce? ›

HubSpot and Salesforce are CRM platforms. They both offer a CRM along with all the tools your front office teams need including sales, marketing, content management, and service tools.

What is HubSpot best used for? ›

HubSpot is a marketing, sales, and service platform that helps companies to attract visitors, convert leads, and close & retain customers. It does this through a single source of truth, intuitive UX, and a unified codebase. HubSpot equips companies to better manage marketing, sales, service, and operations efforts.

What type of system is HubSpot? ›

The CRM Platform Your Whole Business Will Love

HubSpot's CRM platform has all the tools and integrations you need for marketing, sales, content management, and customer service. Each product in the platform is powerful alone, but the real magic happens when you use them together.

What is the world's most popular CMS? ›

WordPress is the most popular CMS on the market, powering 65.2% of websites whose CMS we know. That translates to 42.4% of all websites – nearly half of the internet. It is a popular option for those who want to build a website or blog.

Who is the best CMS in the world? ›

15 Best CMS for 2021
  1. WordPress. Over 42% of all websites use WordPress, making it the most popular CMS platform. ...
  2. Joomla. Joomla is an open-source CMS that powers over 2% of all websites. ...
  3. Drupal. ...
  4. Magento. ...
  5. PrestaShop. ...
  6. Concrete5. ...
  7. Contentful. ...
  8. Sitecore.
19 Sept 2022

Why is the HubSpot CMS different than WordPress? ›

HubSpot Content Management System

To put it plainly, HubSpot CMS is geared towards marketers and developers. While WordPress is capable of being a marketing powerhouse, HubSpot provides developers and marketers the ability to have a fully integrated marketing hub, right out of the box.

What are the 3 different types of CMS? ›

There are three broad types of CMS software: open source, proprietary and Software-as-a-Service CMS, including cloud-based solutions.

Is Shopify a CRM or CMS? ›

Shopify is a CMS built specifically for e-commerce. It makes it easy to create an online store or marketplace and get payments from customers. You can quickly brand and customizable your store with 70+ well-designed themes.

Is Salesforce a CRM or CMS? ›

Salesforce CMS is a hybrid content management system (CMS) where you can create, edit, organize, and manage digital content from a centralized location. Share content by publishing to channels such as a commerce site, marketing email, customer community, partner portal, or any digital experience.

› website › cms-crm-integration ›

CRM and CMS are software tools for online businesses. Customer relationship management software (CRM) keeps track of all your leads and customers by recording a...
What is HubSpot CMS? It is the best platform to merge your website and marketing efforts. The content management tool offers a fully-integrated solution.
HubSpot CMS is an excellent tool for marketers and content-focused websites. The Ascent evaluates the benefits and limitations of this tool in our review.

What are the products of core? ›

A core product is a fundamental utility or benefit that a consumer gets from owning an item. This is the reason they bought it and a significant contributor to the product's value. By this definition, a core product is quite different from an end product or actual product.

What are examples of core products? ›

Core Product

It is the product's benefit to the consumer. For example, a lipstick will make its buyer attractive; a pair of sneakers will make her healthier; a new phone will help you communicate more efficiently.

What does core product include? ›

The core product is defined as the benefit that the product brings to the customer. The actual product refers to the tangible object and relates to the physical quality and the design. The augmented product consists of the measures taken to help the consumer put the actual product to use.

What are the tools of HubSpot? ›

Get access to all of HubSpot's free marketing, sales, customer service, CMS, and operations tools.
  • Free Marketing tools: Forms. Email marketing. ...
  • Free Sales/CRM tools: Live chat. Conversational bots. ...
  • Free Service tools: Ticketing. Calling SDK. ...
  • Free CMS tools: Drag-and-drop editor. ...
  • Free Operations tools: Data sync.

What are basic products? ›

basic products means products intended for export after processing into processed products or into goods; goods intended for export after processing shall also be regarded as basic products, Sample 1Sample 2Sample 3.

What are product layers? ›

A product has multiple layers: core, augmented, and symbolic. These three layers can help a small business owner understand the product features and benefits that will best deliver value to current and prospective customers. These layers also provide the bases for differentiating and positioning the product.

What are the 4 types of products with examples? ›

There are four types of products and each is classified based on consumer habits, price, and product characteristics: convenience goods, shopping goods, specialty products, and unsought goods.
...
Let's dive into each one in more detail.
  • Convenience Goods. ...
  • Shopping Goods. ...
  • Specialty Goods. ...
  • Unsought Goods.
19 Aug 2021

What is your core product or service? ›

A Core Product is the most prominent product or service that you want your company to be known for. It's generally what you want people to associate with your name and what people expect to get the most value out of when they buy from you.

What is the difference between core product and basic product? ›

Core Benefit

The first and the basic level is the core product/benefit the customers look at. It is the basic good or service purchased, aside from its packaging or accompanying services. We buy a product first because of its core or fundamental benefit – the problem it solves or the need it satisfies.

What are the examples of core services? ›

Core Services: A service that is the primary purpose of the transaction. Eg: a haircut or the services of lawyer or teacher. Supplementary Services: Services that are rendered as a corollary to the sale of a tangible product. Eg: Home delivery options offered by restaurants above a minimum bill value.

What are the component of product? ›

4 Most Important Component of a Product
  • The Core Product: The core product is the actual benefit the consumer is seeking from the purchase. ...
  • The Additional Features: ADVERTISEMENTS: ...
  • Brand Name: ...
  • The packaging:

What is the difference between core product and supplementary services? ›

Core product is the core set of benefits and solutions delivered to customer while the supplementary services are service-related activities that surround the core product. Other than that, Supplementary services classified with facilitating and enhancing services into eight factors.

Does HubSpot have a checklist? ›

HubSpot doesn't have a checklist tool, you'd be creating multiple tasks. These tasks can be structured and grouped into task queues (see here). The user interface would be a bit different from a classic project management or checklist tool.

Is HubSpot a CRM or CMS? ›

HubSpot CMS combines website creation with the power of a CRM platform to customize the entire buying journey, streamline marketing and sales alignment, and deliver true closed-loop reporting. Marketers buy CMS Hub to empower their teams to build personalized digital experiences that drive business results.

What is HubSpot best known for? ›

HubSpot is a marketing, sales, and service platform that helps companies to attract visitors, convert leads, and close & retain customers. It does this through a single source of truth, intuitive UX, and a unified codebase. HubSpot equips companies to better manage marketing, sales, service, and operations efforts.

Videos

1. HubSpot Product Spotlight - May 2022 Edition
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2. HubSpot Product Spotlight - August 2021 Edition
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3. What is HubSpot | The Ultimate Marketing & Sales Tool
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4. Generating Leads With HubSpot Video
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5. HubSpot Product Spotlight - July 2022 Edition
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6. HubSpot Product Spotlight – November 2021 Edition | Private Apps, Microsoft Dynamics 365 and MORE
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