Northwest Arkansas Talent network (2023)

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Position Summary...

What you'll do...

Job title

Senior Manager I, Operations: Digital Store Fulfillment, Process Design and Simplification

Introduction

Do you like being a part of creating and implementing new, high-profile strategic projects? This Senior Manager I role on our Process Design and Simplification team is a critical role that will collaborate, enable, and execute our industry-leading, digital store fulfillment strategy, improving our digital experience for store-fulfilled, digital orders.

Our team operates in a fast-paced environment, with full leadership support from the Fortune 1 company –we build and design new physical and technical product capabilities to enable and implement the digital strategy. The store fulfillment team focuses on getting online orders to customer homes fast, leveraging the vast Walmart store assets to do so. Our team designs and implements digital initiatives that save on the cost of labor and delivery to process packages, general merchandise, and grocery orders. We have a challenging and exciting strategy and are looking for candidates who want to help create the future!

You’ll sweep us off our feet if…

· You have experience developing and improving operational processes to be efficient and executable through utilizing experience, time studies, and operational feedback.

· You have strong project management skills and experience leading complex projects crossing multiple workstreams and stakeholders.

· You have experience in retail field operations/online grocery/multi-unit/project management.

· You thrive in fast-paced, continuous improvement environments, where you are willing to learn fast and get things done.

· You’re an enabler, a connector that will find ways to make things work.

· You showcase an ability to operate comfortably with ambiguity and lead cross-functional partners through multiple complex initiatives simultaneously.

· You’re a high performer who can execute, with strong discipline and organizational skills.

· You’re detail-oriented and analytical, with the ability to deep-dive problem areas.

· You have excellent communication and interpersonal skills to collaborate and communicate at the level of detail depending on the audience.

· You’ve shown an ability to build relationships and influence without authority.

You’ll make an impact by:

· Maintaining an associate and customer perspective to develop processes that are simple, executable, and efficient.

· Developing and presenting exceptional business presentations to drive buy-in from cross functional partners and leadership.

· Managing projects for our exciting digital strategy that will improve our utilization and efficiency of store associate labor and assets.

· Working across multiple stakeholders & product tech teams to turn on technical features and new processes.

· Driving a team for end-to-end process improvement projects: identifying opportunities, finding solutions, and implementing solutions that allow us to be more efficient in using Walmart’s store assets, and all the small details to get a package or groceries from a Walmart store to a customer.

· Enabling tech product capabilities and process design across multiple stakeholder groups to test and later implement across our chain of more than 4,000 stores.

· Identifying the right problem to solve and building out requirements to give our product teams in order to find tech solutions.

· Making data-driven decisions and interpreting insights coming from various initiative sources and having a mindset for synthesizing the insights to make recommendations and decisions.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) matching, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Preferred experience:

· Technical/functional expertise in the following areas: process design/development, project management, operations management (direct retail and/or consumer business experience is strongly preferred), supply chain experience

· Experience driving large, complex, cross-functional projects

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.